Mirage Hotel Las Vegas, Las Vegas, Front Desk

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Rank

53rd

Out of 481

Mirage Hotel Las Vegas	Average Price: $172 Check Rates

Hotel Class:

3400 Las Vegas Blvd S

Las Vegas, 89109 View map

4-Star Hotel Rank: 20 of 28
Average review rating: 3.79

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (8) , Expedia (70) , Travelocity (16) , TripAdvisor (1379) , YahooTravel (2)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (32) bar (161) bath (45) bathroom (279) bed (261) bill (43) breakfast (140) charge (76) check in (284) check out (51) complimentary (19) concierge (31) cost (62) deal (80) decor (56) dinner (79) discount (18) fee (70) food (287) front desk (138) hotel (1350) housekeeping (79) lobby (66) location (405) lunch (45) maid service (22) manager (25) money (110) parking (20) pillow (42) pool (762) price (217) rate (101) recommend (145) restaurant (260) room (2183) room service (67) service (351) sheets (25) shower (98) spa (63) staff (315) street (72) suite (173) towel (68) tub (53) value (52) view (364) walk (154) wireless (20)

Front desk

Appears in 138 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (10) hotel (11) liked (5) new (15) nice (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. So I called the front desk and asked if someone could come clean it.

"Simply nasty felt like I was on punk'd " Read full review on TripAdvisor 3/27/2010 Vote

2. I can't imagine how annoying it would have been to go through the normal front desk that frequently had a line.

"Bachelor Party during March Madness " Read full review on TripAdvisor 3/21/2010 Vote

3. To be fair the front desk dealt with the change quickly and efficiently, however, to get the change I had to swap my strip view room for a view of the car park which kinda sucked, that said it was worth the change to get some decent sleep and take advantage of the above mentioned great bed.

"Super Bed but Super Bad hotel " Read full review on TripAdvisor 3/20/2010 Vote

4. The front desk tried to get us to accept a one bedroom suite for both couples due to overbooking but we didn't go for that.

"Great Hotel...Great Stay! " Read full review on TripAdvisor 2/15/2010 Vote

5. The front desk was most helpful in getting our return tickets (boarding passes) printed.

"Loved the plush beds and the jacuzi in the bathroom. Will return. " Read full review on Expedia 2/3/2010 Vote

6. The hotel is nice, nice customer service, friendly people at the front desk, beautiful views and a nice Atrium but there are several BUTS:The room's carpet needs to be changed, it looks filthy though it is must probably because it's old and not because it hasn't been vacuumed.

"Really good ... stayed at better " Read full review on Expedia 2/3/2010 Vote

7. We got back to our room at around 11:30 the room was over a nite club and loud, the music kept getting louder the room was vibrating, I called the front desk at around 2:30am they offered to move us we accepted , a security guard met us at the new room on the 23rd floor the new rooj was nice and quit with a view of treasure island and the mountains.

"Noisy Room " Read full review on TripAdvisor 2/1/2010 Vote

8. The front desk staff was very friendly and personable, making it easy to check in.

"Really nice stay with excellent service and lovely room. " Read full review on TripAdvisor 12/30/2009 Vote

9. The front desk clerk was very friendly and accomodated our request for a lower floor.

"Nothing Special But A Decent Place To Stay And See Shows " Read full review on TripAdvisor 12/28/2009 Vote

10. Front Desk Staff - VERY friendly and courteous.

"Staff and service very good -- unfortunately, my room was pretty dirty " Read full review on TripAdvisor 12/13/2009 Vote