Red Rock Casino, Las Vegas, Service

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Rank

13th

Out of 481

Red Rock Casino	Average Price: $170 Check Rates

Hotel Class:

11011 West Charleston Boulevard

Las Vegas, 89135 View map

4-Star Hotel Rank: 4 of 28
Average review rating: 4.03

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (27) , Travelocity (33) , TripAdvisor (1345) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (145) bar (156) bath (84) bathroom (313) bed (202) bill (59) breakfast (150) cabana (49) charge (97) check in (193) check out (45) complimentary (44) concierge (60) cost (79) deal (78) decor (78) dinner (113) fee (181) food (642) front desk (171) gym (55) hotel (1618) housekeeping (73) lobby (95) location (207) lunch (64) manager (65) massage (63) money (87) parking (72) pillow (53) pool (1067) price (186) rate (107) recommend (216) restaurant (542) room (2118) room service (69) service (720) shower (149) shuttle (346) spa (514) staff (589) street (49) suite (122) tub (174) valet (77) value (55) view (450) walk (138)

Service

Appears in 719 comments.

81% wrote positive comments about service

The following words were used in comments with Service:
clean (31) customer (55) drink (32) excellent (63) food (85) friendly (36) good (80) great (128) hotel (96) nice (39) rock (56)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. BOTTOM LINE: Nice property but service definitely needs to improve, especially for the price.

"One word: Uneven " Read full review on TripAdvisor 5/21/2012 Vote

2. I'm okay with low-rent places like Circus Circus and Casino Royale not offering quick drink service but we sat in the casino a few times for more than 2 hours and we might have seen a server twice.

"One word: Uneven " Read full review on TripAdvisor 5/21/2012 Vote

3. Here's a breakdown of service:-Valet service: AWESOME.

"One word: Uneven " Read full review on TripAdvisor 5/21/2012 Vote

4. I've stayed here twice and the rooms are never ready when you get there and it takes forever to get service for things like luggage.

"Solid not Spectacular " Read full review on TripAdvisor 5/13/2012 Vote

5. Pub, bar, panda express, fat burger, a sandwich place for fast food and multiple restaurants for sit down,The pool: lovely, quiet and good service from the bikini girlsThe Gym: Well equipped loved the spa nice and quietRoom service: slightly higher priced though it did arrive promptly with no errorsLocation: about $70 cab ride from the airport.

"Lovely Stay " Read full review on TripAdvisor 5/11/2012 Vote

6. Fantastic service.

"A trip into luxury. " Read full review on TripAdvisor 5/9/2012 Vote

7. Food and drink service is great.

"We stayed here for one night in... " Read full review on TripAdvisor 4/25/2012 Vote

8. On the good side breakfast was very good and finally had a waitress with a smile and good service.

"Second time around is no charmer " Read full review on TripAdvisor 4/24/2012 Vote

9. The cost was the same as a taxi but the service was exceptional.

"Beautiful resort and terrific staff but " Read full review on TripAdvisor 4/23/2012 Vote

10. The service was exceptional, with wait staff readily available to bring a drink or remove a used plate, always with a smile.

"What a terrific place for a conference/convention!! " Read full review on TripAdvisor 4/21/2012 Vote