Marriott Grand Chateau, Las Vegas, Front Desk

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Rank

14th

Out of 481

Marriott Grand Chateau	Average Price: $176 Check Rates

Hotel Class:

75 East Harmon Avenue

Las Vegas, 89109 View map

3-Star Hotel Rank: 4 of 92
Average review rating: 4.37

OpinionWell Value Index: 3

Traveler reviews analyzed: MyTravelGuide (529) , Travelocity (4) , TripAdvisor (579) , YahooTravel (7)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (55) bar (167) bath (64) bathroom (101) bed (119) breakfast (58) charge (22) check in (85) check out (21) complimentary (37) concierge (53) cost (24) deal (35) dinner (29) discount (21) food (77) front desk (76) gym (25) hot tub (35) hotel (750) housekeeping (26) laundry (29) lobby (149) location (357) lunch (16) maid service (25) money (26) parking (67) pillow (17) pool (463) price (75) rate (19) recommend (84) restaurant (189) room (809) room service (21) service (166) shower (103) shuttle (91) staff (234) street (163) suite (171) towel (50) tub (81) valet (129) valet parking (93) value (23) view (250) walk (212) wireless (34)

Front desk

Appears in 76 comments.

78% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (4) concierge (5) desk (79) excellent (5) free (4) friendly (5) great (6) helpful (16) hotel (4) housekeeping (4) need (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We arrived very early, about 11 am, and the front desk staff were very professional and courteous and immediately checked us into our 1 bedroom unit.

"Location, location, location...! " Read full review on TripAdvisor 5/20/2012 Vote

2. The front desk was very accomodating and pleasant throughout the exchange.

"Location, location, location...! " Read full review on TripAdvisor 5/20/2012 Vote

3. A call to the front desk resulted in quiet 10 minutes later.

"Disappointing " Read full review on TripAdvisor 4/28/2012 Vote

4. All services were excellent from the valets to the front desk.

"Perfect location on the strip! " Read full review on TripAdvisor 3/3/2012 Vote

5. PROS: Wonderful front desk service from Tiffany at Check-In, Rooms Clean, Room Decor Modern and up to date.

"Block off Strip...Next to Planet Hollywood " Read full review on TripAdvisor 2/3/2012 Vote

6. Front desk staff is always helpful and positive.

"Best Place To Stay On the Strip " Read full review on TripAdvisor 1/30/2012 Vote

7. Nothing was too much trouble - we were very impressed by the front desk staff.

"Loved this hotel - quiet, secure and no smoking " Read full review on TripAdvisor 12/13/2011 Vote

8. They were as friendly as the front desk staff and were helpful on several occasions in giving us directions.

"An Exceptional Hotel in a Sea of Exceptional Hotels " Read full review on TripAdvisor 10/17/2011 Vote

9. The ladies at the front desk (Billie) were most kind and helpful.

"Great Visit " Read full review on TripAdvisor 9/28/2011 Vote

10. The front desk staff was cheerful and very helpful.

"Very Nice, but missing restaurant " Read full review on TripAdvisor 8/12/2011 Vote