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1st
Out of 481

Signature Mgm Grand

Average Price: $181  
 
Hotel Class:
145 East Harmon Avenue
Las Vegas, 89109 View map  
4-Star Hotel Rank: 1 of 28
Average review rating: 4.55
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (92) , Travelocity (136) , TripAdvisor (3335) , YahooTravel (16)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 113 comments. 
52% wrote positive comments about manager
The following words were used in comments with Manager:
complain (7)   desk (19)   helpful (9)   hotel (17)   housekeeping (7)   management (121)   night (8)   wrong (7)    
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1. After a lengthy (and less than pleasant) discussion with the manager, the 'fee' was waived.
"Look out for their hidden costs! " Read full review on TripAdvisor   2/29/2012 Vote      
2. There was a personal welcome note from the Manager, a bowl od fruit, water and cookies and milk in the kids room.
"Great for families looking for space! " Read full review on TripAdvisor   12/25/2011 Vote      
3. We were shown to our room which had a lovely little congratulations letter from the manager along with chocolate covered strawberries.
"Honeymoon here! " Read full review on TripAdvisor   9/25/2011 Vote      
4. The operations manager and the owner of Jet Luxury disrespected my decision to travel light with little luggage and taunted me for not having a spare change of clothing.
"Will not book with Jet Luxury again. " Read full review on TripAdvisor   6/21/2010 Vote      
5. I was put in contact with a reservations manager who took care of modifying my reservation to include the promotional offer.
"Great Hotel for Middle Aged Couple's Rejuvenation Weekend " Read full review on TripAdvisor   3/30/2010 Vote      
6. They have downsized their menu due to the economy bringing fewer people (according to a manager) but we still loved it.
"Still the Best " Read full review on TripAdvisor   10/3/2009 Vote      
7. While Jennifer (the spa manager) did eventually accommodate me, that I had to seek out a manager did not make for a very relaxing or enjoyable experience.
"Nice property, but horrible concierge service! " Read full review on TripAdvisor   7/22/2009 Vote      
8. Overall, despite the mishaps, the staff was always friendly and the manager went above and beyond to make things right.
"Great Stay, Felt like Rock stars but got some exercise to and from the strip " Read full review on TripAdvisor   5/8/2009 Vote      
9. Manager finally responded and was very sympathetic, removing the laundry charges frm our bill as compensation.
"Nice - just beware if you have maintenance issues " Read full review on TripAdvisor   1/25/2009 Vote      
10. I spoke to the Manager and that helped till the next night when there was more drama.
"Our home in Vegas " Read full review on TripAdvisor   10/31/2008 Vote      
   
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