7. We were lead to believe that we would be able to get a late check out but of course on the morning of our check out we were told it wouldn't be possible (we had asked both at check in and the day before our check out and were told that it usually is not a problem we just had to call down the morning off our departure, but when we did they said the hotel was full and they couldn't let us stay past the 11am check out time).