Northcross Suites Hotel Austin, Austin, Housekeeping

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Rank

21st

Out of 287

Northcross Suites Hotel Austin	Average Price: $107 Check Rates

Hotel Class:

7685 Northcross Drive

Austin, 78757 View map

3-Star Hotel Rank: 5 of 77
Average review rating: 3.42

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (58) , TripAdvisor (93) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Housekeeping

Appears in 10 comments.

50% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (3) linen (2) management (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The housekeeping staff does a nice job of keeping the room clean and well stocked.

"OK for an extended stay, but... " Read full review on TripAdvisor 10/2/2011 Vote

2. Yes, the staff doesn`t seem to be all that good at what they do (although housekeeping did clean the room just fine).

"Average Hotel, Not as Bad as Most Here Are Saying " Read full review on TripAdvisor 8/25/2008 Vote

3. For a month I called them always having to be transferred to housekeeping who I always got an answering machine.

"Totally disappointed. " Read full review on TripAdvisor 8/4/2011 Vote

4. And if it matters to you, the housekeeping/maintenance staff don't speak much English -- but they do know how to do their jobs.

"Very enjoyable -- glad I ignored the bad reviews and stayed here " Read full review on TripAdvisor 8/10/2010 Vote

5. I then contacted management and they offer to give me another room and housekeeping came and put the linen in a trash can and management did not show up to look at the room.

Read full review 7/11/2010 Vote

6. I then contacted management and they offer to give me another room and housekeeping came and put the linen in a trash can and management did not show to look at the room.

"Bedbugs-Now Call Allendale " Read full review on TripAdvisor 7/11/2010 Vote

7. Housekeeping came while we were out to lean it against the wall again.

"Pathetic excuse for a "hotel" " Read full review on TripAdvisor 10/29/2007 Vote

8. Housekeeping came while we were out to lean it against the wall again.

"Not Really a Hotel - Avoid at All Costs " Read full review on YahooTravel 10/29/2007 Vote

9. I also liked how I could request the level of housekeeping I wanted each day with a magnet system on the door.

"Wonderful stay at Northcross! " Read full review on TripAdvisor 7/28/2007 Vote

10. The only downside to the hotel were that the rooms were old and alittle outdated, however housekeeping were excellent and the entire place was well maintained and clean.

"A nice surprise! " Read full review on Expedia 7/3/2010 Vote