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Rank
16th
Out of 287

Radisson Austin

Average Price: $211  
 
Hotel Class:
111 Cesar Chavez Street
Austin, 78701 View map  
3-Star Hotel Rank: 3 of 77
Average review rating: 3.57
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (49) , MyTravelGuide (130) , Travelocity (5) , TripAdvisor (217) , YahooTravel (14)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 15 comments. 
The following words were used in comments with Manager:
bad (2)   clean (2)   complain (2)   desk (5)   hotel (2)   housekeeping (2)   liked (2)   management (15)    
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1. We were blown away by the personal service of the manager and all the staff here.
"Superior service, great location, good rates " Read full review on TripAdvisor   12/9/2011 Vote      
2. We immediately called the front desk and they had us wait in our room for the manager to come by - no one came by.
"Housekeeping Removed Items from Our Room " Read full review on TripAdvisor   11/27/2011 Vote      
3. The manager claimed that the cleaning staff did not change the sheets because of a misunderstanding, which I do not understand at all.
"One of my worst hotel experiences ever " Read full review on TripAdvisor   4/19/2011 Vote      
4. We immediately reported this to the manager at the front desk, who was polite enough but did not seem concerned about the situation and said she would sent up housekeeping, who NEVER EVEN CAME that night.
"Very unclean, bad service " Read full review on TripAdvisor   4/3/2011 Vote      
5. Again, the same manager at the front desk did not seem very concerned over this.
"Very unclean, bad service " Read full review on TripAdvisor   4/3/2011 Vote      
6. (I should mention that the desk agent was courteous and sympathetic throughout the whole process, but both her manager and the hotel policy prevented her from moving me to a different room.
"This is not a 3.5* quality hotel. Avoid at all costs. " Read full review on TripAdvisor   2/8/2011 Vote      
7. I obviously called and complained and have never been treated so bad in my entire life by the group rate sales manager.
"Total Dive and the employees MORALE is TERRIBLE!!!!! Can't say 1 good thing. " Read full review on TripAdvisor   1/14/2011 Vote      
8. I obviously called and complained and have never been treated so bad in my entire life by the group rate sales manager.
"Total Dive and the employees MORALE is TERRIBLE!!!!! Can't say 1 good thing. " Read full review on TripAdvisor   1/14/2011 Vote      
9. A letter after the fact to the hotel produced a well intentioned email from the manager but absolutely nothing that attempted to compensate us for a ruined weekend.
"Shocked by Smoking Room " Read full review on TripAdvisor   9/22/2010 Vote      
10. All of the staff I encountered were quite friendly, and somebody who I presumed was the manager greeted me on more than one occasion.
"Great hotel which could be perfect with just a few additions " Read full review on TripAdvisor   4/30/2010 Vote      
   
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