Hyatt Austin, Austin, Service

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Rank

39th

Out of 287

Hyatt Austin	Average Price: $160 Check Rates

Hotel Class:

3612 Tudor Boulevard

Austin, 78759 View map

3-Star Hotel Rank: 17 of 77
Average review rating: 4.21

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (63) , Travelocity (2) , TripAdvisor (62) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (5) bar (14) bath (4) bathroom (13) bed (29) bill (3) breakfast (49) check in (8) check out (2) closet (3) complimentary (2) cost (4) deal (9) decor (6) dinner (2) discount (4) downtown (7) food (17) front desk (12) gym (3) highway (2) hotel (118) housekeeping (7) lobby (12) location (20) maid (3) maid service (2) manager (5) parking (5) pillow (4) pool (11) price (20) rate (4) recommend (8) restaurant (14) room (124) room service (3) service (17) sheets (6) shower (19) shuttle (2) staff (55) street (6) suite (13) towel (6) tub (3) value (6) view (6) walk (5) wireless (6)

Service

Appears in 16 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
happy (2) hotel (10) laundry (2) liked (2) maid (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Excellent service at arrival, nice rooms, plenty of space.

"Excellent stay, nice rooms, quiet and relaxing " Read full review on TripAdvisor 2/21/2012 Vote

2. I had high hopes for this property and it's true there things to like, such as the top-notch service.

"Given the reviews, a little disappointing " Read full review on TripAdvisor 1/28/2010 Vote

3. Great customer service and very clean.

"Great Customer Service and Location " Read full review on Expedia 8/20/2009 Vote

4. If you're looking for comfort, style, sophistication and outstanding commitment to service Hyatt Place Arboritum is for you.

"Exemplary Service and Comfort in North Austin " Read full review on TripAdvisor 7/17/2009 Vote

5. The maids come into your room even when you hang a no service sign, and when you actually want them to come, don't expect them to have actually serviced your room before 3 pm.

"Frequent traveler " Read full review on TripAdvisor 5/20/2012 Vote

6. There have beenultiple times I have gotten back at 3 in the afternoon and the maid hasn't even serviced my room yet.

"Frequent traveler " Read full review on TripAdvisor 5/20/2012 Vote

7. There is an option for laundry services but their prices are done for each article of clothing ($4 for a pair of shorts, $5-6 for pants etc.) average people are not going to go for that, so you have to go to a laundry mat that is not close by either.

"Frequent traveler " Read full review on TripAdvisor 5/20/2012 Vote

8. The hotel is based on a self service model that has the guests order services though touch screens.

"Just okay " Read full review on TripAdvisor 10/20/2011 Vote

9. There is a bar and some limited food service that can be ordered.

"Just okay " Read full review on TripAdvisor 10/20/2011 Vote

10. One thing, there is no room service, but the hotel has food service in the lobby and you can take the food up to your room.

"Excellent Hotel " Read full review on TripAdvisor 8/25/2011 Vote