Hyatt Austin, Austin, Front Desk

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Rank

39th

Out of 287

Hyatt Austin	Average Price: $160 Check Rates

Hotel Class:

3612 Tudor Boulevard

Austin, 78759 View map

3-Star Hotel Rank: 17 of 77
Average review rating: 4.21

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (63) , Travelocity (2) , TripAdvisor (62) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bar (14) bath (4) bathroom (13) bed (29) bill (3) breakfast (49) check in (8) check out (2) closet (3) complimentary (2) cost (4) deal (9) decor (6) dinner (2) discount (4) downtown (7) food (17) front desk (12) gym (3) highway (2) hotel (118) housekeeping (7) lobby (12) location (20) maid (3) maid service (2) manager (5) parking (5) pillow (4) pool (11) price (20) rate (4) recommend (8) restaurant (14) room (124) room service (3) service (17) sheets (6) shower (19) shuttle (2) staff (55) street (6) suite (13) towel (6) tub (3) value (6) view (6) walk (5) wireless (6)

Front desk Traveler Insight - Friendly Front Desk

Appears in 12 comments.

87% wrote positive comments about front desk

The following words were used in comments with Front desk:
correct (2) desk (12) friendly (3) helpful (3) hotel (2) lobby (2) need (3) order (2) park (2) personable (2) problem (2) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff corrected the problems.

"Sheets not changed between customers " Read full review on TripAdvisor 6/24/2010 Vote

2. The woman at the front desk has been outstanding to correct these problems.

"Sheets not changed between customers " Read full review on TripAdvisor 6/24/2010 Vote

3. I didn't always feel the front desk staff was helpful.

"Clean modern hotel, a great value for Austin. " Read full review on TripAdvisor 4/23/2010 Vote

4. The hotel staff at the front desk were very nice and helpful.

"Excellent for the price " Read full review on Expedia 8/5/2009 Vote

5. Front desk was very friendly, and Scott, the general manager, greeted us personally and made sure our visit went well.

"They exceeded our expectations. " Read full review on TripAdvisor 7/28/2009 Vote

6. Whether it is the warm welcome at the front desk, or the lobby/lounge environment, or the convenience to order food from a person or a kiosk, or perceiving our needs before we bring our needs to their attention, or responding to our needs in a prompt and professional manner; I give them an A+, period.

"Attentive, Professional and Personal " Read full review on TripAdvisor 7/27/2009 Vote

7. The staff at the front desk were extremely helpful and friendly.

"Very affordable, conveniently located hotel in Austin, TX " Read full review on TripAdvisor 6/25/2009 Vote

8. And the front desk didn't have a phone book to give me.

"Nice place and location. " Read full review on TripAdvisor 12/13/2009 Vote

9. On top of that, we ordered pizza because we had a late check-in, and the front desk let us take plates and napkins from the kitchen.

"One night in Austin with a group of teenagers " Read full review on Expedia 7/30/2009 Vote

10. The lobby is beautiful and feels more like a cafe than a normal hotel, with lots of seating, contemporary decor, a bakery case right there next to the front desk (with lots of tempting treats!) and even a starbucks bar.

"Best Mid-Level Hotel I've Ever Stayed In! " Read full review on TripAdvisor 7/15/2009 Vote