Courtyard Austin, Austin, Front Desk

OpinionWell's Blog

Home » United States » Texas » Austin Destinations » Austin Hotels » Courtyard Austin

OpinionWell
Rank

77th

Out of 287

Courtyard Austin	Average Price: $151 Check Rates

Hotel Class:

5660 North IH-35

Austin, 78751 View map

3-Star Hotel Rank: 40 of 77
Average review rating: 3.85

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (98) , Travelocity (10) , TripAdvisor (70) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (5) bar (4) bath (2) bathroom (28) bathtub (4) bed (10) bill (4) breakfast (26) cable (2) check in (4) complimentary (6) cost (2) deal (6) decor (4) dinner (2) downtown (20) exercise room (3) food (7) freeway (5) front desk (21) gym (6) highway (9) hot tub (2) hotel (119) housekeeping (4) lake (1) lobby (4) location (36) lunch (1) manager (3) money (6) parking (12) pool (10) price (18) rate (9) recommend (6) restaurant (20) room (138) service (16) shower (15) staff (52) street (5) suite (3) towel (2) tub (3) value (8) view (7) walk (8) walk in (2) wireless (5)

Front desk

Appears in 21 comments.

62% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (2) big (2) clerk (2) credit (2) desk (21) friendly (3) guest (2) helpful (4) liked (4) nice (3) rude (2) staff (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The front desk staff was very friendly and professional.

"friendly staff/ quiet room " Read full review on TripAdvisor 5/14/2012 Vote

2. The front desk was very nice, but unfortunately that doesn't carry through my experience here.

"Nice Staff, but Awful Rooms! " Read full review on TripAdvisor 5/6/2012 Vote

3. Now the good: The staff, Lauren and Fiona at the Front desk were always cheerful and always helpful to guests, they made you feel like you were the only guest in the hotel, the staff at the restaurant were very attentive, even at 6:30 in the morning Melissa was cheerful and very attentive.

"It's a Courtyard, but the staff make it great " Read full review on TripAdvisor 5/4/2012 Vote

4. I do give credit to the friendly front desk for immediately giving me another room and offering vouchers for their snack store.

"OK for a Pricelined room. Not what I would expect from Marriott, though " Read full review on TripAdvisor 8/10/2011 Vote

5. Personnel in the front desk doesn't have training on what to do in case such crime like this happen on the facility.

"It's a stay in Austin that will never forget " Read full review on YahooTravel 5/30/2009 Vote

6. Front desk staff was as helpful as any I ever seen.

"So comfortable and clean " Read full review on Expedia 12/8/2008 Vote

7. The front desk staff was friendly and check-in was a cinch.

"Basic Courtyard; Easy Access to I-35 " Read full review on TripAdvisor 11/15/2008 Vote

8. The front desk clerk was very nice and helpful.

"Great Stay " Read full review on TripAdvisor 7/17/2008 Vote

9. The front desk staff was very nice & helpful.

"Family Trip " Read full review on Travelocity 11/1/2007 Vote

10. I almost NEVER BOTH THE FRONT DESK for anything.

"Nice Staff, but Awful Rooms! " Read full review on TripAdvisor 5/6/2012 Vote