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Four Seasons Austin

Average Price: $488  
 
Hotel Class:
98 San Jacinto Boulevard
Austin, 78701-4039 View map  
4-Star Hotel Rank: 1 of 23
Average review rating: 4.17
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (1) , Travelocity (3) , TripAdvisor (326) , YahooTravel (24)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 14 comments. 
37% wrote positive comments about manager
The following words were used in comments with Manager:
complaints (2)   hotel (5)   management (16)   night (2)   rude (3)   secure (3)   surprise (2)    
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1. The very kind and professional manager made up for it by comping our lunch and allowing a 4pm checkout.
"Four Seasons Service Never Disappoints " Read full review on TripAdvisor   2/20/2012 Vote      
2. The best the manager could do to improve that despite me telling the manager the price was not an issue was a second floor room facing the lake but with no view because of obstructing trees.
"Four Seasons Only by Name: Very Unimpressive Rooms " Read full review on TripAdvisor   9/24/2010 Vote      
3. from the very beginning Meredith, Catering Manager, made the entire journey an absolute joy.
"DREAM WEDDING EXPERIENCE!!!!! " Read full review on TripAdvisor   5/9/2012 Vote      
4. the manager apologized and then we were charged for two drinks and not even an offer to pay for dry cleaning.
"Great hotel . . . lounge has more than lizards . . . EEW! " Read full review on TripAdvisor   4/3/2012 Vote      
5. The Manager and staff at the Four Seasons hotel in Austin, Texas did just that .
"Four Seasons Service Never Disappoints " Read full review on TripAdvisor   2/20/2012 Vote      
6. When I spoke to the GM and the front desk manager, they pulled out all the stops to make things right, but you have only one opportunity to make a first impression.
"Not your typical Four Seasons " Read full review on TripAdvisor   1/21/2012 Vote      
7. The manager did come over to apologize, and the server tried to explain why the eggs were cold because I ordered them salmon benedict, but in reality, it is unacceptable.
"Decent hotel if you're there for business. " Read full review on TripAdvisor   11/3/2011 Vote      
8. I won't go into detail but when the manager came to the room next door to ask them to quiet down, the guests in that room decided they would argue and fight with the manager and hotel security.
"Hotel management done right " Read full review on TripAdvisor   10/31/2009 Vote      
9. After we returned home, I emailed the manager with a question about a charge on our bill that I missed at check out and to thank her for the complimentary spa treatments and was very surprised to get an email back stating that our entire stay had been comped.
"Hotel management done right " Read full review on TripAdvisor   10/31/2009 Vote      
10. To be fair to them, when we complained, the hotel manager, Sara(h?), was very nice and offered to show us a suite but couldn't do so until the next day.
"Time for a refurb! " Read full review on TripAdvisor   2/2/2012 Vote      
   
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