Super 8 Austin Airport North, Austin, Manager

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Rank

15th

Out of 287

Super 8 Austin Airport North	Average Price: $96 Check Rates

Hotel Class:

5606 East 51st Street

Austin, 78723 View map

2-Star Hotel Rank: 2 of 80
Average review rating: 4.84

OpinionWell Value Index: 10

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (10) , Travelocity (5) , TripAdvisor (166) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 14 comments.

75% wrote positive comments about manager

The following words were used in comments with Manager:
clean (2) customer (3) desk (3) food (2) hotel (5) management (15) most (2) nice (2) welcoming (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Victor (the manager) was very nice and welcoming - he checked us in and immediately upgraded our room because we were staying so long.

"Nice little touches " Read full review on TripAdvisor 3/8/2012 Vote

2. We felt that the Super 8 Airport hotel was an exceptionally good deal, probably because it was new and because the manager really cared.

"Excellent Hotel, Good Price " Read full review on TripAdvisor 12/23/2011 Vote

3. The manager at the desk (possibly the owner, not sure) was very nice and welcoming.

"Clean, Quite, Friendly Staff " Read full review on TripAdvisor 4/28/2011 Vote

4. Another guest who has been there a while told us that the pool and hot tub have been broken for a long time and the manager refuses to get it fixed.

"Cheap and that is what you get! " Read full review on TripAdvisor 5/18/2012 Vote

5. I told him I wanted either my room to be cleaned or a similar room to be moved to and he replied, 'well she just did it, so what more can I do?'Bottom line, they did give us a similar room after an hour delay in which we were late to our business meeting and the next morning I got more attitude from his wife who denied being manager (or anything else) although she spent every day ordering people around and training people at the front desk.

"Super 8 SUPER ATTITUDE!! " Read full review on TripAdvisor 3/29/2012 Vote

6. I stated that either the room be cleaned, we be moved to another room or I would stop my credit card, she called the manager, Mr.

"Super 8 SUPER ATTITUDE!! " Read full review on TripAdvisor 3/29/2012 Vote

7. ' (this wasn't true, in fact we left after speaking with the day manager).

"Super 8 SUPER ATTITUDE!! " Read full review on TripAdvisor 3/29/2012 Vote

8. How many times has the manager of any hotel come into the breakfast room to talk to individual customers about their experience and how he could approve it.

"Unbelievable...the reviews are true. " Read full review on TripAdvisor 10/29/2011 Vote

9. How many hotels have you seen the manager have his employees (housekeepers and others) eat breakfast with the customers before their start their rounds.

"Unbelievable...the reviews are true. " Read full review on TripAdvisor 10/29/2011 Vote

10. There was even a little complimentary food basket--a drink, some chips, some peanut butter crackers, some candy, etc. After about 10 minutes in my room, I got a call from the front desk asking if there was anything they could do, if everything was up to standard, if they could bring me anything, etc.Later on, I went downstairs to get some help for cheap local food that would deliver, and this is when I met Victor--as I said above, the GREATEST hotel manager I've ever met.

"Say Hello to Victor, the Greatest Hotel Manager I've Ever Met! " Read full review on TripAdvisor 6/3/2011 Vote