Mountain Chalet Aspen, Aspen, Service

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Rank

11th

Out of 96

Mountain Chalet Aspen	Average Price: $95 Check Rates

Hotel Class:

333 East Durant Avenue

Aspen, 81611 View map

5-Star Hotel Rank: 3 of 13
Average review rating: 4.47

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (4) , TripAdvisor (83)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) balcony (11) bar (3) bathroom (8) bed (23) breakfast (60) cable (1) check in (3) check out (4) closet (2) complimentary (2) cost (5) deal (3) decor (3) dinner (4) discount (4) downtown (6) food (7) front desk (10) gym (4) hot tub (15) hotel (90) laundry (2) lobby (16) location (49) lunch (4) manager (4) money (3) parking (23) patio (2) pool (33) price (28) rate (5) recommend (6) restaurant (17) room (81) sauna (4) service (8) shower (2) spa (3) staff (33) steam (4) street (16) to park (2) towel (3) value (9) view (9) walk (18) wireless (2) workout room (2)

Service

Appears in 8 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
mediocre (2) slow (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel is not a brand new facility, but is maintained very well, the service is first class, and I will not hesitate to stay there for future bike races.

"Unbelievable Service! " Read full review on TripAdvisor 9/4/2011 Vote

2. This hotel holds true to family values and great service.

"Great Value, Location and Service " Read full review on TripAdvisor 9/11/2010 Vote

3. Lori at the front desk was so helpful you would never get this service at a chain hotel.

"Great stay, Great Staff! " Read full review on TripAdvisor 5/7/2012 Vote

4. Beyond going far above the level of service I have experienced in hundreds if not thousands of hotel night stays over the last 30 years, I found the room to be comfortable, unique, and the breakfast very well prepared.

"Unbelievable Service! " Read full review on TripAdvisor 9/4/2011 Vote

5. (You can hear service trucks early morning, but it IS in town.

"Great place to stay on a budget!! " Read full review on TripAdvisor 8/18/2010 Vote

6. The 'you get what you pay for' philosophy of this hotel means you may have to deal with poorly-trained staff, bad service and an unfriendly atmosphere.

"Rude staff, front desk needs training " Read full review on TripAdvisor 10/1/2011 Vote

7. slow service and mediocre food.

"Mountain Chalet Hotel and Aspen " Read full review on TripAdvisor 8/17/2008 Vote

8. slow service and mediocre food.

"Mountain Chalet Hotel and Aspen " Read full review on TripAdvisor 8/17/2008 Vote