Mountain Chalet Aspen, Aspen, Front Desk

OpinionWell's Blog

Home » United States » Colorado » Aspen Destinations » Aspen Hotels » Mountain Chalet Aspen

OpinionWell
Rank

11th

Out of 96

Mountain Chalet Aspen	Average Price: $95 Check Rates

Hotel Class:

333 East Durant Avenue

Aspen, 81611 View map

5-Star Hotel Rank: 3 of 13
Average review rating: 4.47

OpinionWell Value Index: 10

Traveler reviews analyzed: TripAdvisor (83) , Expedia (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (5) balcony (11) bar (3) bathroom (8) bed (23) breakfast (60) cable (1) check in (3) check out (4) closet (2) complimentary (2) cost (5) deal (3) decor (3) dinner (4) discount (4) downtown (6) food (7) front desk (10) gym (4) hot tub (15) hotel (90) laundry (2) lobby (16) location (49) lunch (4) manager (4) money (3) parking (23) patio (2) pool (33) price (28) rate (5) recommend (6) restaurant (17) room (81) sauna (4) service (8) shower (2) spa (3) staff (33) steam (4) street (16) to park (2) towel (3) value (9) view (9) walk (18) wireless (2) workout room (2)

Front desk

Appears in 10 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (6) price (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. Lori at the front desk was so helpful you would never get this service at a chain hotel.

"Great stay, Great Staff! " Read full review on TripAdvisor 5/7/2012 Vote

2. The front desk was helpful in answering any questions we had, however it is only open from 7am to 10pm so plan accordingly.

"Good Value in Aspen " Read full review on TripAdvisor 12/11/2011 Vote

3. The front desk staff was very helpful with suggestions for places to see and places to eat.

"Great place to stay on a budget!! " Read full review on TripAdvisor 8/18/2010 Vote

4. The front desk was nice as could be and made some good suggestions for dinner.

"Super nice gem in ritzy Aspen " Read full review on TripAdvisor 8/20/2009 Vote

5. The fundamentals are unbeatable: great location two blocks from the Gondola and just steps from the bus stop from which you can easily access (for free) Buttermilk, Snowmass, and Highlands; spotless rooms that are old but warm and comfortable; all-you-can-eat breakfast that sets you up for the rest of the day included in the price; easy access to restaurants and shopping; sensible pricing; helpful front desk help.

"A Home Away from Home " Read full review on TripAdvisor 1/1/2008 Vote

6. Very freindly and helpful check in and front desk.

"great hotel " Read full review on TripAdvisor 12/31/2007 Vote

7. My wife called the front desk, and they said that since the pool closed at 9:00pm, it would get quiet then.

"Bring ear plugs, it was a way too noisy stay. " Read full review on TripAdvisor 9/7/2011 Vote

8. Front desk was so accomodating and gave us everything we asked for.

"Another great stay at Mountain Chalet " Read full review on TripAdvisor 7/18/2011 Vote

9. Had booked way ahead for the cheapest room, and when we checked in around 6:00, the front desk had upgraded us.

"Super nice gem in ritzy Aspen " Read full review on TripAdvisor 8/20/2009 Vote

10. The front desk made reservation errors, and the manager was extremely rude and unaccommodating to us about it.

"Rude staff, front desk needs training " Read full review on TripAdvisor 10/1/2011 Vote