Astor on the Park, New York City, Service

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Rank

158th

Out of 676

Astor on the Park	Average Price: $95 Check Rates

Hotel Class:

465 Central Park West

New York City, 10025 View map

2-Star Hotel Rank: 25 of 144
Average review rating: 3.32

OpinionWell Value Index: 9

Traveler reviews analyzed: TripAdvisor (172) , YahooTravel (31)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) balcony (8) bar (10) bargain (5) bath (15) bathroom (75) bathtub (4) bed (56) bill (2) breakfast (28) cable (4) charge (5) check in (15) complimentary (3) concierge (6) cost (9) deal (7) decor (4) dinner (5) downtown (19) food (12) front desk (22) hotel (373) housekeeping (3) lobby (11) location (115) maid (5) manager (4) money (19) neighborhood (15) parking (7) pillow (7) price (70) rate (17) recommend (40) refund (3) restaurant (19) room (379) service (21) sheets (8) shower (35) staff (110) street (55) suite (2) towel (23) tub (2) value (13) view (49) walk (59) wireless (6)

Service

Appears in 21 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
clean (5) comfortable (2) excellent (2) friendly (3) good (6) great (4) helpful (4) local (2) location (2) night (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. What we liked: clean rooms, no bed bugs, comfortable temperature (it was winter), good bed, fair size, good location, good service and very good price (less than $60/night).

"Good Hotel " Read full review on TripAdvisor 3/18/2012 Vote

2. Excellent customer service.

"Great Budget Hotel! " Read full review on TripAdvisor 3/17/2012 Vote

3. My wife and kids stayed here for 4 nights and the service was amazing.

"Amazing Getaway for the whole family " Read full review on TripAdvisor 9/29/2011 Vote

4. The cafe at the end of the block is great too, there seems to be a link with the hotel and the service is friendly.

"Good location - Great value for money & very friendly " Read full review on TripAdvisor 7/28/2011 Vote

5. The service from the staff was friendly and helpful, as they receive many international and out-of-state travelers and were great in helping with directions.

"Clean, great location and friendly staff...excellent choice for the price " Read full review on TripAdvisor 7/19/2011 Vote

6. The service is exceptional, the rooms, carpet, bathrooms, towels, and linen were very clean, the beds were comfortable, the water in the sink and shower/bathtub was hot, and the staff was extemely accomodating, friendly and helpful.

"Highly Recommended!! " Read full review on TripAdvisor 1/26/2011 Vote

7. I was extremely pleased with the service I received while staying at Astor on the Park.

"ABSOLUTELY WONDERFUL! " Read full review on TripAdvisor 6/3/2010 Vote

8. The service was really quick and efficient the whole time.

"Better than I expected " Read full review on TripAdvisor 5/17/2010 Vote

9. All in all: the price was definitely right, transportation was very close by, the area was safe and well lit, clean and cozy and good service in general.

"VERY good for the money! " Read full review on TripAdvisor 5/8/2010 Vote

10. The bathroom in our room had white tile, bath and shower, very serviceable and again spotless, the only area of any blemish was the bathroom cabinet needed a fresh coat of paint.

"Fantastic place for the money " Read full review on TripAdvisor 2/13/2010 Vote