8. Now the hiccups - elevator is tortourusly slow, the front desk screwed up and I did not give me my wake up call on the last day (when you are staying for a conference - being on time is important) and finally - I handed in paperwork at check in - all properly completed that allows for tax exemption - they told me everything was all set - and, alas, the final billing had taxes on it - really?what a pain.