Paradise Pier Hotel, Anaheim, Service

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OpinionWell
Rank

10th

Out of 158

Paradise Pier Hotel	Average Price: $296 Check Rates

Hotel Class:

1717 South Disneyland Drive

Anaheim, 92802 View map

4-Star Hotel Rank: 3 of 10
Average review rating: 3.94

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (10) , MyTravelGuide (1) , Travelocity (27) , TripAdvisor (658)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (25) bar (68) bathroom (94) beach (54) bed (157) breakfast (217) charge (24) check in (149) check out (20) concierge (133) cost (65) deal (43) deck (21) decor (29) dinner (61) discount (21) downtown (191) fee (22) food (165) front desk (107) hot tub (25) hotel (1478) housekeeping (38) lobby (125) location (152) lunch (27) maid (18) money (89) parking (138) pillow (54) pool (445) price (125) rate (62) recommend (88) restaurant (127) room (1269) room service (56) service (283) shower (66) shuttle (31) spa (20) staff (280) street (97) suite (62) towel (29) value (39) view (311) walk (320) water pressure (29) wireless (19)

Service

Appears in 283 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
clean (18) concierge (29) customer (22) desk (18) elevator (16) excellent (25) food (16) good (23) great (48) guest (22) helpful (20) hotel (45) nice (22) night (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Elevator service was not a problem when we were there.

"Pleasantly surprised! " Read full review on TripAdvisor 5/18/2012 Vote

2. GREAT customer service from front desk and bell staff.

"Pleasantly surprised! " Read full review on TripAdvisor 5/18/2012 Vote

3. The concierge service was great.

"Don't count this Disney property out " Read full review on TripAdvisor 5/14/2012 Vote

4. But, here's why I wasn't particularly impressed:The service at the front desk left much to be desired.

"Eh...Just okay. " Read full review on TripAdvisor 5/11/2012 Vote

5. Pool was clean and the service was great.

"great location " Read full review on TripAdvisor 5/10/2012 Vote

6. Felt like I could've got better service at motel 6.

"Will never stay here again " Read full review on TripAdvisor 5/2/2012 Vote

7. The service was still very good but we would not book this property again unless it undergos a remodel.

"Hotel is due for an update and is old but service is great. " Read full review on TripAdvisor 4/25/2012 Vote

8. Service was exceptional for a hotel of this class, with cast members seamlessly continuing the 'happiest place on earth' shtick from across the street.

"Disney Caliber and Disney-Priced " Read full review on TripAdvisor 4/19/2012 Vote

9. Shop in foyer is excellent and I can't complain about the service anywhere in the hotel.

"Best hotel for views " Read full review on TripAdvisor 4/5/2012 Vote

10. The guest services was very helpful , from booking our tours to San Diego zoo , and Universal studios, to booking our return seats on our airplane and printing out our tickets for our return home.

"true Disney Experience " Read full review on TripAdvisor 3/31/2012 Vote