9. Again, the front line staff was very accomodating and friendly when checking out ( even asked what the penalites if any prior to changing, but the Manager started yelling, slamming his hands on the counter when we wouldnt accept his offer-which never had a price tag-then tried to charge us $50 to check out on top of the $150 a night rate)If you are looking for a very close hotel to Disney-choose the anaheim plaza hotel and suites-its actually closer to disney.