Plaza Inn Albuquerque, Albuquerque, Front Desk

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Rank

21st

Out of 191

Plaza Inn Albuquerque	Average Price: $75 Check Rates

Hotel Class:

900 Medical Arts Avenue NorthEast

Albuquerque, 87102 View map

2-Star Hotel Rank: 8 of 70
Average review rating: 2.88

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (73) , MyTravelGuide (18) , Travelocity (5) , TripAdvisor (138)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (8) balcony (23) bar (8) bargain (8) bathroom (30) bed (54) bill (6) breakfast (98) check in (11) closet (4) complimentary (6) cost (6) deal (8) downtown (17) food (24) freeway (19) front desk (34) highway (16) hot tub (20) hotel (301) interstate (5) lobby (26) location (45) maid (5) manager (11) money (12) neighborhood (4) parking (17) patio (8) pillow (9) pool (60) price (44) rate (17) recommend (23) restaurant (47) room (342) service (56) sheets (14) shower (19) shuttle (63) spa (6) staff (107) street (9) suite (8) towel (19) tub (6) value (12) view (15) walk (11) wireless (8)

Front desk

Appears in 34 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (4) hotel (7) informative (3) need (4) new (3) problem (2) quick (2) rude (2) service (2) slow (2) staff (4) towel (2)

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1. It could be that it was just the room we were in, because other than the things I listed, the guy at the front desk had good customer service skills and the complimentary breakfast was great.

"Just ok " Read full review on TripAdvisor 3/19/2012 Vote

2. not very impressed with looks however kid at front desk was friendly.

"misleading " Read full review on TripAdvisor 1/19/2012 Vote

3. The front desk attendent was friendly and quick.

"Easy Drive to Downtown " Read full review on Expedia 7/20/2010 Vote

4. ) Upon our arrival, the front desk clerk stated that our room was not ready that it was being cleaned.

"Front Desk Clerk Lied to Us. Great Inconvenience! " Read full review on TripAdvisor 8/6/2008 Vote

5. We found the front desk staff very helpful and friendly.

"Good hotel, good value " Read full review on TripAdvisor 6/26/2008 Vote

6. The front desk clerk and the shuttle drver were friendly and competent.

"Incredibly noisy, not too clean " Read full review on TripAdvisor 5/10/2012 Vote

7. You need a little coupon from the front desk to get the breakfast from the restaurant.

"Wonderful Staff makes for a Memorable Stay " Read full review on TripAdvisor 4/3/2012 Vote

8. I heard several of the front desk people cussing openly while working or on the phone.

"You get what you pay for... " Read full review on TripAdvisor 6/29/2011 Vote

9. Second when we got in the room there was no couch bed even though the person at the front desk said there was and typically for the room type in past experience there has been.

"Not Impressed " Read full review on TripAdvisor 5/27/2011 Vote

10. When I phoned the front desk the man was very polite but informed me that he did not know what to do as he was the only staff member on duty and he could not leave the front desk unattended.

"Horrid Night! " Read full review on TripAdvisor 4/17/2010 Vote