Phoenix Hotel San Francisco, San Francisco, Service

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OpinionWell
Rank

117th

Out of 493

Phoenix Hotel San Francisco	Average Price: $150 Check Rates

Hotel Class:

601 Eddy Street

San Francisco, 94109 View map

2-Star Hotel Rank: 23 of 119
Average review rating: 4.01

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (32) , MyTravelGuide (7) , TripAdvisor (314) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (4) balcony (3) bar (58) bargain (3) bath (5) bathroom (19) bed (39) bill (2) breakfast (109) charge (4) check in (14) check out (5) complimentary (17) cost (8) deal (5) decor (16) dinner (7) discount (3) downtown (14) exterior (4) food (30) front desk (43) hotel (350) housekeeping (6) lobby (3) location (92) lunch (1) manager (4) money (10) neighborhood (57) parking (100) patio (9) pool (145) price (33) rate (10) recommend (32) restaurant (70) room (264) service (31) shower (3) staff (189) street (53) suite (6) towel (2) value (16) view (2) walk (62) walk in (2) waterfront (1) wireless (12)

Service

Appears in 31 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
clean (4) cleanliness (2) continental (2) customer (6) desk (3) excellent (6) extremely (2) friendly (3) good (5) great (6) guest (2) helpful (3) hotel (4) prompt (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service is very attentive and helpful.

"Great Hotel, Great Service... " Read full review on TripAdvisor 5/12/2012 Vote

2. Expect clean kitch rooms, great customer service and the Chambers across the way serves great cocktails and food.

"So Rock'n'Roll... " Read full review on TripAdvisor 4/15/2012 Vote

3. Charming hotel with all the right features: character, cleanliness, excellent service, central location, and reasonable price.

"Great place, location, service " Read full review on TripAdvisor 4/9/2012 Vote

4. Basically, they've taken a classic 1960's Motel, decided not to screw with it too much, upgraded some key things, and then ensured that service is friendly, and that the bar / restaurant is buzzy and beautiful.

"Not for everyone, but brilliant! " Read full review on TripAdvisor 3/16/2012 Vote

5. Great service from the check-in desk, and a good price, too.

"The Rock'n'Roll hotel delights and charms visitors from afar " Read full review on TripAdvisor 9/26/2011 Vote

6. The Service was perfect.

"I WILL TOTALLY BE BACK !!!!!!!!!!!!!!!!!! " Read full review on TripAdvisor 6/13/2011 Vote

7. What great service.

"We loved the hotel. " Read full review on TripAdvisor 6/9/2011 Vote

8. The last thing that I thought was really bad and where I didn't get the best customer service was the amount of $ held on my card.

"Cool place with lots of "buts" " Read full review on TripAdvisor 6/2/2011 Vote

9. Clean rooms, great service, FREE parking (yes.

"Great Value in SF " Read full review on TripAdvisor 5/3/2011 Vote

10. Excellent service, the staff were so friendly, welcoming and helpful and were brilliantly layed back.

"Loved the Pheonix! " Read full review on TripAdvisor 3/20/2011 Vote