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Rank
23rd
Out of 493

InterContinental San Francisco

Average Price: $277  
 
Hotel Class:
888 Howard Street
San Francisco, 94103 View map  
4-Star Hotel Rank: 15 of 37
Average review rating: 4.3
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (32) , Travelocity (5) , TripAdvisor (760) , YahooTravel (1)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bill
Appears in 41 comments. 
50% wrote positive comments about bill
The following words were used in comments with Bill:
fabulous (3)   great (3)   helpful (7)   hotel (4)   minibar (4)   recommend (3)   reviews (2)   welcoming (3)   wifi (2)    
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1. 9) the only good thing was the bill men who were very friendly and kind all the time.
"Worst thing in San Francisco " Read full review on TripAdvisor   7/18/2011 Vote      
2. I read in other reviews that Bill has a great understanding of the city and makes great recommendations.
"5 star concierge service makes this hotel better than the Four Seasons " Read full review on TripAdvisor   1/13/2011 Vote      
3. That's when you figure the conciege is probably getting a kick back for his suggestion) Bill is the best.
"5 star concierge service makes this hotel better than the Four Seasons " Read full review on TripAdvisor   1/13/2011 Vote      
4. I would stress that the staff from check in to the two concierge Bill / William were really nice and welcoming and that includes you too Ms Shahani.
"Great Choice and Even Better Location " Read full review on TripAdvisor   1/3/2011 Vote      
5. This level of service and thoughfullness should not have been a surprise as it had already been displayed when i was trying to source a hire car before i travelled and got excellent advice and service from Bill Sutton through e-mails and on our 2nd day we were helped so kindly again by William Hall as i had forgot to print my Alcatraz tickets and realised we would need loads if ID to pick up tickets at pier so William allowed us to e-mail him conformation which he could then print.
"A cool luxury hotel with great service " Read full review on TripAdvisor   5/17/2010 Vote      
6. The concierge desk was fabulous especially Bill who put together our trip to Yosemite and organised our hire car.
"Fabulous city hotel " Read full review on TripAdvisor   4/29/2010 Vote      
7. The concierges were the best I've ever interacted with, especially Bill Sutton (the chef concierge) and Hilga.
"Great place to stay with family, convenient location " Read full review on TripAdvisor   4/15/2012 Vote      
8. The fridge has a tiny spot to keep your food and all of the mini bar items, bottled water etc. are on electronic sensors so be careful unless you want a charge on your bill.
"Enjoyable stay while in town for a conference " Read full review on TripAdvisor   4/8/2012 Vote      
9. When we checked out, we were billed for the minibar and the wifi.
"Should be much better! " Read full review on TripAdvisor   2/28/2012 Vote      
10. We had not signed any bill or receipt to confirm it was ok for them to take the money, which indeed we didn't owe them in the first place.
"Great hotel - until we checked out and fraud was committed. " Read full review on TripAdvisor   1/11/2012 Vote      
   
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