Donatello Hotel San Francisco, San Francisco, Front Desk

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Rank

11th

Out of 493

Donatello Hotel San Francisco	Average Price: $187 Check Rates

Hotel Class:

501 Post Street No.1

San Francisco, 94102 View map

4-Star Hotel Rank: 8 of 37
Average review rating: 4.51

OpinionWell Value Index: 8

Traveler reviews analyzed: YahooTravel (9) , MyTravelGuide (1) , Expedia (34) , TripAdvisor (1162) , BedBugRegistry (2)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (84) balcony (17) bar (130) bathroom (112) bed (255) breakfast (233) charge (26) check in (56) check out (23) closet (28) complimentary (63) concierge (175) cost (25) deal (47) decor (33) dinner (42) downtown (76) fitness center (21) food (110) front desk (150) gym (34) hotel (1469) housekeeping (45) lobby (55) location (793) lunch (17) money (45) parking (127) patio (19) pillow (30) price (171) rate (39) recommend (174) restaurant (386) room (1637) room service (28) sauna (38) service (296) shower (63) spa (33) staff (786) street (275) suite (36) towel (26) valet (29) valet parking (36) value (127) view (85) walk (206) wireless (91)

Front desk Traveler Insight - Friendly Front Desk

Appears in 150 comments.

85% wrote positive comments about front desk

The following words were used in comments with Front desk:
comfortable (8) concierge (22) desk (150) extremely (12) friendly (26) great (11) helpful (40) hotel (11) housekeeping (13) liked (6) nice (8) welcoming (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Everyone at the Front Desk had a friendly disposition and appeared to care about guest satisfaction.

"Slept like a baby in the fantastic beds! " Read full review on TripAdvisor 5/19/2012 Vote

2. The front desk staff are super friendly and the rooms are newly decorated and extremely clean.

"Better than expected " Read full review on TripAdvisor 4/7/2012 Vote

3. Jesus Rodriguez, who works at the front desk, is extremely helpful and friendly.

"Excellent, location, service, spacious room " Read full review on TripAdvisor 3/23/2012 Vote

4. Very comfortable room, great service, wonderful front desk staff.

"Outside noise " Read full review on TripAdvisor 3/14/2012 Vote

5. com) and all the staff from the front desk to the bellmen were helpful and friendly.

"Homey and convenient " Read full review on TripAdvisor 1/11/2012 Vote

6. Jesus at the front desk was particulary helpful and friendly.

"home away from home " Read full review on TripAdvisor 1/6/2012 Vote

7. We stayed at The Donatello Hotel for 4 nights, the staff at the front desk were extremely helpful, the hotel itself was very comfortable, comfy beds, good clean rooms & a great price, i would recommend this hotel to anyone wanting to stay near Union Sq.

"Excellent stay " Read full review on TripAdvisor 11/29/2011 Vote

8. Jesus at the front desk was wonderful checking us in.

"Wonderful stay " Read full review on TripAdvisor 10/6/2011 Vote

9. the front desk staff was beyond helpful and assured me that it would not be an issue, that while there were no rollaway cots available, the sleeper couch would be more than adequate in terms of comfort.

"large room, semi-private terrace " Read full review on TripAdvisor 9/25/2011 Vote

10. The staff was friendly -- front desk, bell, housekeeping.

"Convention at Moscone - worked well - would stay again " Read full review on TripAdvisor 9/3/2011 Vote