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OpinionWell
Rank
39th
Out of 493

St Regis San Francisco

Average Price: $501  
 
Hotel Class:
125 3rd Street
San Francisco, 94103 View map  
5-Star Hotel Rank: 2 of 7
Average review rating: 4.4
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (14) , TripAdvisor (328) , YahooTravel (12)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 71 comments. 
90% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (5)   great (8)   guest (6)   helpful (5)   hotel (8)   housekeeping (4)   management (6)   night (5)   problem (4)    
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1. The other butlers, concierge, front desk, porters, etc were all professional and helpful.
"Love the room but not much else " Read full review on TripAdvisor   1/5/2012 Vote      
2. We arrived early on Christmas Day, front desk staffs were great, greeted us and started to work on my check in process right away.
"high class service. " Read full review on TripAdvisor   1/5/2012 Vote      
3. The bell staff were friendly, but the front desk person who checked us in was snooty and bordered on rude, I think because we had booked under a group rate.
"Nice amenities, convenient location, snooty front desk " Read full review on TripAdvisor   11/23/2011 Vote      
4. The front desk made me feel so welcome and as if it were a true honor that I chose that hotel.
"Great Location for a Giant's Game " Read full review on TripAdvisor   10/11/2011 Vote      
5. STAFF: Well served by all of them (the front desk people were the exception -jaded.
"Great Location for a Giant's Game " Read full review on TripAdvisor   10/11/2011 Vote      
6. The front desk staff were consistently friendly and efficient.
"Bad situation corrected: a story about excellent customer service " Read full review on TripAdvisor   9/19/2011 Vote      
7. Attached find my response to front desk manager Julie --:Hello Julie,Thank you for removing the mini bar charge.
"Many problems, rude staff, small rooms, whole hotel floor smelled of cigarette smoke " Read full review on TripAdvisor   9/17/2011 Vote      
8. Selena and her team at the front desk are always so kind and accommodating.
"A twist on Dinner and a Movie " Read full review on TripAdvisor   9/4/2011 Vote      
9. Upon an earlier checking in, the room wasn't ready, but the front desk was more than happy to upgrade us to a larger corner suite on a higher floor.
"Luxurious and well-worth it. " Read full review on TripAdvisor   8/3/2011 Vote      
10. I would like to highlight the front desk staff-especially Roxanne-for their professionalism and excellent service as well as Steven at the concierge desk.
"Simply outstanding " Read full review on TripAdvisor   6/17/2011 Vote      
   
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