The New Yorker Hotel, New York City, Manager

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Rank

20th

Out of 676

The New Yorker Hotel	Average Price: $312 Check Rates

Hotel Class:

481 Eighth Avenue

New York City, 10001 View map

4-Star Hotel Rank: 7 of 106
Average review rating: 3.8

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (91) , TripAdvisor (1630)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (51) bar (168) bath (67) bathroom (591) bed (413) bill (31) breakfast (447) charge (79) check in (372) check out (76) check-out (26) closet (73) concierge (94) cost (112) deal (69) decor (62) dinner (72) discount (27) downtown (33) food (384) front desk (158) gym (44) hotel (3774) housekeeping (90) lobby (290) location (1425) lunch (33) maid (28) manager (69) money (154) pillow (72) price (341) rate (116) recommend (385) restaurant (253) room (3643) room service (25) service (474) sheets (25) shower (251) shuttle (33) staff (1174) street (343) suite (153) towel (79) value (193) view (759) walk (519) walk in (30) wireless (89)

Manager

Appears in 69 comments.

52% wrote positive comments about manager

The following words were used in comments with Manager:
friendly (5) good (7) guest (5) helpful (6) hotel (16) housekeeping (4) liked (5) management (72) new (4) night (11) rude (5) service (4) staff (7) view (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I left a comment on their Facebook page and Glenn (Manager) posted a response by saying to contact him directly via email.

"Don't book here if you value sleep. " Read full review on TripAdvisor 1/26/2012 Vote

2. The manager refused to hear anything and his best response was 'it's only a few bucks'.

"appalling " Read full review on TripAdvisor 12/16/2011 Vote

3. Later that night I had a little trouble getting the hotel's premium wi-fi to work, and none other than the building manager came to help me out.

"An exellent stay, I would gladly return! " Read full review on TripAdvisor 11/4/2011 Vote

4. (Manager - please note that Reachell was great - one of the best hotel registration staff people I've encountered in recent years.

"Vintage Hotel, Great Service " Read full review on TripAdvisor 10/26/2011 Vote

5. Convienantly placed, first room we were placed in had quite a few issues - 1 double bed altough requested 2 singles we were told they couldn't do anything because no other rooms were available, view of a wall, shower didn't work properly, loud noises coming from repairs being made above us (starting at 6am), problems with heating and window that didn't open made the room like a sauna and it was very small!- made 3 complaints and we were eventually moved to a very nice room with a good view - manager was pleasant and helpful.

"Average " Read full review on TripAdvisor 6/17/2011 Vote

6. We met Mark the hotel manager who is brilliant and couldn't do enough to help make our stay perfect.

"Lovely hotel in a great spot in Manhattan with fab staff. " Read full review on TripAdvisor 5/1/2011 Vote

7. We arrived late afternoon to the New Yorker no waiting at the reception got seen straight away by Mohammed, who when reliased we were staying for 6 nights went and spoke to his manager who gave us a free upgrade to a lovely room on the 20th floor, there was 3 us staying in 1 room myself, husband, and 15 year old son, and the room he gave us had plenty of room 2 bathrooms and 2 large closets which was not only big enough to store our clothes but also the suitcases.

"Fantastic Hotel " Read full review on TripAdvisor 4/18/2011 Vote

8. (all our other valuables were locked in a security box thank goodness) This was reported to the Manager of the hotel and securtiy who promised to investigate the matter.

"Great location. Shame about room security " Read full review on TripAdvisor 1/2/2011 Vote

9. The duty manager was friendly and explained that we had been upgraded to a bigger room (without running water in the wardrobe) but would be charged if we wanted a camp bed.

"Brilliant hotel, shame about the receptionist! " Read full review on TripAdvisor 12/30/2010 Vote

10. The bar staff were friendly and professional, particularly the bar manager who was probably the most pleasant person we met in New York, so a big thanks to him.

"NOT A SAFE AREA - ATTEMPTED STREET ROBBERY OUTSIDE IT ! " Read full review on TripAdvisor 12/15/2010 Vote