The New Yorker Hotel, New York City, Concierge

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Rank

20th

Out of 676

The New Yorker Hotel	Average Price: $312 Check Rates

Hotel Class:

481 Eighth Avenue

New York City, 10001 View map

4-Star Hotel Rank: 7 of 106
Average review rating: 3.8

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (91) , TripAdvisor (1630)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (51) bar (168) bath (67) bathroom (591) bed (413) bill (31) breakfast (447) charge (79) check in (372) check out (76) check-out (26) closet (73) concierge (94) cost (112) deal (69) decor (62) dinner (72) discount (27) downtown (33) food (384) front desk (158) gym (44) hotel (3774) housekeeping (90) lobby (290) location (1425) lunch (33) maid (28) manager (69) money (154) pillow (72) price (341) rate (116) recommend (385) restaurant (253) room (3643) room service (25) service (474) sheets (25) shower (251) shuttle (33) staff (1174) street (343) suite (153) towel (79) value (193) view (759) walk (519) walk in (30) wireless (89)

Concierge

Appears in 94 comments.

87% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (13) good (7) great (5) helpful (47) hotel (20) informative (7) liked (7) new (6) pleasant (7) reception (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The lobby seems to be exactly as it probably was when it was built and has info desk (very helpful) and concierge until 730pm every night.

"GREAT VALUE GREAT SERVICE " Read full review on TripAdvisor 5/14/2012 Vote

2. The location of this hotel is its greatest asset as we love walking it was easy to get anywhere in Manhattan , The staff were very helpful and friendly , especially Suzie the concierge who also had a great sense of humour .

"excellent hotel " Read full review on TripAdvisor 5/1/2012 Vote

3. The staff were very pleasant and helpful and the concierge desk gave us info on absolutely everything we asked them.

"Excellent location and clean rooms " Read full review on TripAdvisor 4/29/2012 Vote

4. Concierge desk was accomodating, and helped us locate Birdland.

"Art Deco Elegance, Comfort, and Perfect Proximity for Train travelers " Read full review on TripAdvisor 4/25/2012 Vote

5. staff friendly and the lady in the concierge booth was super helpful with buying show tickets.

"fine stay " Read full review on TripAdvisor 4/1/2012 Vote

6. The concierge was spectacular.

"In and Out " Read full review on TripAdvisor 3/8/2012 Vote

7. The hotel concierge was also VERY helpful and friendly, reconfirming my airport transfers and helping me book day tours to go on.

"Loved my stay in NYC! " Read full review on TripAdvisor 3/4/2012 Vote

8. The one thing that let this hotel down was the lifts failed 30 minutes before our taxi arrived to take us to our cruise ship and our cases were up 72 flights of stairs,we really panicked and asked if somebody could help us,the concierge just shrugged his shoulders and turned his back on us.

"Fabulous views " Read full review on TripAdvisor 2/16/2012 Vote

9. Check out Suzi who works on the concierge desk, she is sooo helpful and really funny and John on the Transport desk, he's very beautiful ;) The New Yorker Hotel is definitely a must must must :).

"Excellent hotel in a superb location " Read full review on TripAdvisor 2/16/2012 Vote

10. Concierge very helpful.

"Convenient location, good facilities nearby but very small room & no view. " Read full review on TripAdvisor 1/31/2012 Vote