Best Western Chicago, Chicago, Service

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Rank

46th

Out of 415

Best Western Chicago	Average Price: $237 Check Rates

Hotel Class:

125 West Ohio Street

Chicago, 60610 View map

2-Star Hotel Rank: 3 of 49
Average review rating: 3.64

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (23) , Travelocity (21) , TripAdvisor (330) , YahooTravel (38)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bar (42) bathroom (52) bed (77) bill (8) breakfast (87) charge (25) check in (36) check out (17) checkout (7) complimentary (13) concierge (9) cost (16) deal (21) deck (20) decor (9) discount (18) downtown (85) food (29) front desk (66) gym (7) hotel (610) housekeeping (7) lobby (52) location (244) manager (7) money (18) parking (320) patio (8) pillow (22) pool (148) price (88) rate (47) recommend (52) restaurant (144) room (505) room service (11) service (57) shower (29) staff (210) street (87) suite (56) to park (16) towel (14) tub (8) valet (6) value (50) view (40) walk (124) wireless (16) workout room (10)

Service

Appears in 57 comments.

89% wrote positive comments about service

The following words were used in comments with Service:
best (4) breakfast (4) clean (9) customer (7) desk (8) free (8) friendly (7) good (7) great (12) helpful (4) hotel (16) huge (3) location (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This is not a 4 -5 star hotel but if you are looking for a 2.5 - 3 star hotel with value, downtown convenience and friendly service then this is your place.

"For value and downtown convenience " Read full review on TripAdvisor 5/24/2012 Vote

2. He even sent someone to help us with our bags, wonderful customer service.

"a GREAT Value " Read full review on TripAdvisor 4/24/2012 Vote

3. These things were all greatly appreciated and great customer service.

"Great location, free parking! " Read full review on TripAdvisor 4/7/2012 Vote

4. We were greeted at the front desk with amazing service from Michael Jackson.

"Excellent service, great value!! " Read full review on TripAdvisor 4/4/2012 Vote

5. Huge room, free parking, outstanding customer service from the front desk, to the cleaning staff, to the parking attendants.

"Top notch service, great value " Read full review on TripAdvisor 4/1/2012 Vote

6. The service, from the moment we walked in the door to our very early early departure just this morning, was fantastic.

"Great Value, Top-Notch Service " Read full review on TripAdvisor 3/18/2012 Vote

7. Overall I thought the service was great, friendly people including the parking attendant.

"The great deal is not so great " Read full review on TripAdvisor 3/8/2012 Vote

8. Great location, superior service and free parking to boot.

"Great value in downtown Chicago " Read full review on TripAdvisor 1/30/2012 Vote

9. The service is friendly, rooms are clean, The restaurant in the hotel is affordable and good.

"chicago christmas vacation " Read full review on TripAdvisor 12/31/2011 Vote

10. My husband & I recommend this hotel for the friendly service, clean rooms, great location, & free parking.

""Excellent location & free parking" " Read full review on TripAdvisor 10/14/2011 Vote