Best Western Chicago, Chicago, Concierge

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Rank

46th

Out of 415

Best Western Chicago	Average Price: $237 Check Rates

Hotel Class:

125 West Ohio Street

Chicago, 60610 View map

2-Star Hotel Rank: 3 of 49
Average review rating: 3.64

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (23) , Travelocity (21) , TripAdvisor (330) , YahooTravel (38)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Concierge

Appears in 9 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (4) helpful (4) lobby (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was always smiling and helpful (Wallace, the concierge, is a gem!).

"Clean, comfortable and outstanding service " Read full review on TripAdvisor 5/15/2012 Vote

2. The concierge service was helpful and did assist us in purchasing discounted tickets to the city tour bus.

"Great hotel IF travelling with children or on a budget " Read full review on TripAdvisor 9/3/2011 Vote

3. The concierge in the lobby was so friendly, offering us tips on night life and gave us some discounted coupons for area attractions.

"Great Hotel for Great Price " Read full review on TripAdvisor 8/31/2011 Vote

4. Check-in was easy, concierge very helpful/friendly.

"Excellent Value " Read full review on TripAdvisor 11/15/2010 Vote

5. Check-in was easy, concierge very helpful/friendly.

"Excellent Value " Read full review on TripAdvisor 11/15/2010 Vote

6. I can not say enough about Wallace, the concierge - one of the greatest ambassadors of Chicago I have met during my visits to this great city.

"Great Value, Top-Notch Service " Read full review on TripAdvisor 3/18/2012 Vote

7. The star of the place is Wallace the concierge.

"We always stay here and I recommend it to friends too " Read full review on TripAdvisor 7/26/2011 Vote

8. The front desk staff was exceptionally friendly each day especially Wallace, the concierge.

"Older but clean, friendly hotel...we will stay there again. " Read full review on TripAdvisor 4/1/2011 Vote

9. Coffee, tea, and granola bars are available in the lobby, and we saw a concierge desk staffed during the day.

"Great Chicago hotel for families " Read full review on TripAdvisor 5/12/2008 Vote