The Resort on Mount Charleston, Mount Charleston, Service

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Rank

1st

Out of 1

The Resort on Mount Charleston	Average Price: $76 Check Rates

Hotel Class:

2 Kyle Canyon Road

Mount Charleston, 89124 View map

3-Star Hotel Rank: 1 of 1
Average review rating: 3.44

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (32) , TripAdvisor (16) , YahooTravel (29)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (1) balcony (10) bar (14) bathroom (8) bathtub (1) bed (9) breakfast (5) cable (1) charge (2) check in (1) check out (4) checkout (1) complimentary (1) cost (2) deal (3) dinner (12) discount (1) downtown (1) fee (2) food (36) front desk (12) hotel (49) housekeeping (3) lobby (4) location (10) lunch (3) manager (5) massage (5) mini bar (1) money (5) parking (2) patio (2) pillow (2) price (8) rate (4) recommend (5) refund (1) restaurant (23) room (77) room service (2) service (20) shower (5) spa (4) staff (28) suite (4) tub (1) valet (1) value (1) view (21) walk in (1)

Service

Appears in 20 comments.

60% wrote positive comments about service

The following words were used in comments with Service:
friendly (2) great (7) improve (2) nice (2) quality (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great views, Great food and Great service, this place is GREAT.

"WOW what a Place " Read full review on TripAdvisor 8/26/2010 Vote

2. Nice views, good service, peaceful grounds.

"Is this the same place? " Read full review on TripAdvisor 6/8/2010 Vote

3. This place has the potencial to be a very nice lodge if they would just take the time to replace and get people in there who actually care about the customer service.

"It only looks nice on the outside. " Read full review on TripAdvisor 1/5/2010 Vote

4. Service was friendly and efficient.

"lovely and quaint. room was a bit rustic and dusty; bathroom dated. took forever for housekeeping " Read full review on Expedia 9/2/2009 Vote

5. The service was friendly and wonderful.

"A great quick getaway... " Read full review on Expedia 8/6/2009 Vote

6. It needs upgraded, fixed up and better service to be rated higher by me.

"Little rough around the edges " Read full review on Expedia 7/21/2009 Vote

7. The food was wonderful the service was great.

"Under New Mangement " Read full review on YahooTravel 4/7/2009 Vote

8. It is clearly under new management, the service has really improved.

"love the scenery " Read full review on YahooTravel 3/9/2009 Vote

9. The service was great from all departments.

"wonderful experience " Read full review on YahooTravel 3/2/2009 Vote

10. Service was great.

"great weekend getaway " Read full review on YahooTravel 2/24/2009 Vote