Holiday Inn Chicago, Chicago, Refund

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Rank

83rd

Out of 415

Holiday Inn Chicago	Average Price: $189 Check Rates

Hotel Class:

640 North Wabash Avenue

Chicago, 60611 View map

2-Star Hotel Rank: 9 of 49
Average review rating: 3.69

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (49) , TripAdvisor (285) , YahooTravel (33)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 5 comments.

The following words were used in comments with Refund:

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1. Finally after making them check the number 3 times, their system did find that I had been billed and they said they would refund my money.

"Complete Monkey Show - Horrible Experience " Read full review on TripAdvisor 6/30/2011 Vote

2. They told me the hotel would not allow me to check out early with refund.

"VERY SMALL rooms " Read full review on TripAdvisor 6/21/2010 Vote

3. I immediately called the front desk and demanded to check out early with refund.

"VERY SMALL rooms " Read full review on TripAdvisor 6/21/2010 Vote

4. Good thing only 2 of us were staying at this hotel-I have never stayed in a hotel with this small of room-you had about 1 foot of walking space around the bed & could touch the walls when sitting on the bed -- there is no where to put your suitcase or clothes-you have to live out of your suitcase & hope you don't trip on it-(and I was told this was one of the bigger rooms) When I called to complain about the small room size and try to upgrade to a larger room or get a refund in order to move to another hotel I was told by the Manager(who they had to call as there was no manager on duty)-"what did I expect a palace.

"EXTREMELY SMALL ROOMS-WOULD NOT STAY HERE AGAIN " Read full review on Expedia 6/3/2009 Vote

5. After requesting a partial refund for our annoyance and inconvenience, they told us since we booked our trip on a third-party website (expedia, hot wire, etc.) they were not able to do ANYTHING for us.

"Great Location, Horrible Service from Upper Management. " Read full review on TripAdvisor 8/29/2011 Vote