Holiday Inn Chicago, Chicago, Front Desk

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Rank

83rd

Out of 415

Holiday Inn Chicago	Average Price: $189 Check Rates

Hotel Class:

640 North Wabash Avenue

Chicago, 60611 View map

2-Star Hotel Rank: 9 of 49
Average review rating: 3.69

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (49) , TripAdvisor (285) , YahooTravel (33)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 50 comments.

78% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (7) hotel (11) location (4) need (5) nice (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The guy at the front desk was nice and cute.

"Pass " Read full review on TripAdvisor 5/9/2012 Vote

2. The front desk staff were friendly and helpful, even offering us umbrellas to cope with the heavy rain outside.

"Excellent value for money " Read full review on TripAdvisor 3/17/2012 Vote

3. We were able to check in early and the front desk staff was very pleasant and welcoming.

"Great location, small rooms " Read full review on TripAdvisor 2/11/2012 Vote

4. When I checked in, the lady at the front desk recognized my status, welcomed me and addressed me by my last name, upgraded me to a corner king room and in addition credited my account 2500 bonus points just for being platinum.

"Terrific hotel and staff ! " Read full review on TripAdvisor 1/23/2012 Vote

5. The location was fantastic, the front desk staff was helpful and the rooms were quiet.

"Great location, clean hotel, but rooms are on the small side. " Read full review on TripAdvisor 1/14/2012 Vote

6. I really enjoyed my stay here and this will be the hotel I stay in every time I return to Chicago-I really don't want to check out tomorrow morning as it's been the first GREAT hotel stay I've had in ages!(The manager, Jackie is fabulous and the supporting front desk staff like Kelly are delightful.

"First great hotel stay in ages! " Read full review on TripAdvisor 8/6/2011 Vote

7. Front desk was helpful but maids didn't turn down the bed or clean the room until our second night.

"Unbeatable location but tiny rooms and thin walls " Read full review on TripAdvisor 5/22/2011 Vote

8. The front desk was friendly.

"OK hotel, reasonably priced in dowtown Chicago " Read full review on TripAdvisor 5/15/2011 Vote

9. Front desk and maids were courteous and competent.

"Great value for solo travelers " Read full review on TripAdvisor 3/26/2011 Vote

10. Teeny-tiny room (we pretended that it was eurpoe), ok bathroon, nice TV, amazing location, comfy bed, nice front desk staff, sketchy carpet, decent breakfast - what more do you need (except the carpet issue).

"Small rooms but great location " Read full review on TripAdvisor 12/18/2010 Vote