Belden Stratford Hotel Chicago, Chicago, Front Desk

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Rank

82nd

Out of 415

Belden Stratford Hotel Chicago	Average Price: $202 Check Rates

Hotel Class:

2300 Lincoln Park West

Chicago, 60614 View map

3-Star Hotel Rank: 32 of 73
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (69) , MyTravelGuide (113) , Travelocity (5) , TripAdvisor (113) , YahooTravel (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 25 comments.

25% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (2) clerk (3) customer (2) desk (25) friendly (2) helpful (4) hotel (5) professional (2) rude (2) service (4) staff (13) valet (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel lobby is beautiful, the front desk staff was courteous and efficient.

"Thumbs up for a beautiful (elegant?) hotel " Read full review on TripAdvisor 3/30/2010 Vote

2. The front desk was able to upgrade us to make sure we were accomodated appropriately.

"Would stay again " Read full review on Expedia 4/29/2009 Vote

3. The front desk staff were very helpful and professional.

"Never had batter " Read full review on TripAdvisor 8/26/2008 Vote

4. )The rude young man reluctantly told me that he would take care of it and asked me to at least bring our keys to the front desk.

"Not Completely Taken With the Belden-Stratford " Read full review on TripAdvisor 11/19/2007 Vote

5. 12:15 a.m. We found that there was no valet service after midnight so I went to the front desk to inquire as to who would take care of parking our van.

"Not Completely Taken With the Belden-Stratford " Read full review on TripAdvisor 11/19/2007 Vote

6. At the front desk, Tom was very helpful, and the day-side staff were also friendly and accomodating.

"Belden Stratford - Very Nice, But Not Your Typical Hotel " Read full review on TripAdvisor 8/31/2007 Vote

7. We called the front desk and they were useless.

"Terrible rooms, terrible service " Read full review on TripAdvisor 8/18/2011 Vote

8. How in the world the smug front desk guy that works on Saturday night is employed anywhere in customer service much less a hotel I'll never know.

"Miserable Staff Ruin Great Hotel/Location " Read full review on TripAdvisor 4/6/2011 Vote

9. There are no signs telling you which way the room numbers go and there was no direction from the front desk staff.

"Good for the money " Read full review on TripAdvisor 1/31/2011 Vote

10. My girlfriend called to ask for extra pillows (she has neck problems) and the lady at the front desk didn't know if it was possible to get more, and never bothered to check or get back to us.

"Nice stay with a bad ending. " Read full review on TripAdvisor 1/18/2011 Vote