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Rank
106th
Out of 415

Heart Chicago Hotel

Average Price: $114  
 
Hotel Class:
5990 North Ridge Avenue
Chicago, 60660-3263 View map  
2-Star Hotel Rank: 20 of 49
Average review rating: 3.7
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (23) , TripAdvisor (63) , YahooTravel (2)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 15 comments. 
25% wrote positive comments about service
The following words were used in comments with Service:
broken (2)   complaints (2)   customer (2)   desk (4)   free (2)   internet (5)   management (2)   message (2)   need (2)   night (2)    
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1. We were very happy with the service at the front desk as well.
"Looking to spend money elsewhere on your vacation? This is the place to stay! " Read full review on TripAdvisor   8/7/2010 Vote      
2. I will be back in Chicago many times over the next year for pleasure trips and I am going to skip my own brand just for the convenience of this location for my needs and for the comfort and service I received.
"A delightful surprise " Read full review on TripAdvisor   11/27/2007 Vote      
3. After some exploring, we selected a Thai restaurant for a tasty dinner and great service.
"Heart of Chicago - Great Price & Free Parking " Read full review on TripAdvisor   11/15/2007 Vote      
4. A TV with an adequate amount of channels, WiFi service.
"Nice place to stay " Read full review on TripAdvisor   9/7/2007 Vote      
5. Also in todays modern age, most hotels and motels have companies that provide these services and they can fix the problems remotely.
"Rooms are clean and comfortable, but service is horrible. " Read full review on TripAdvisor   12/7/2010 Vote      
6. I understand that you are private motel but you can still be courteous and provide customer service basics.
"Rooms are clean and comfortable, but service is horrible. " Read full review on TripAdvisor   12/7/2010 Vote      
7. I read a lot of reviews on the Heart before we came (I use TripAdvisor before EVERY trip) and was shocked to see some of the reviews on the terrible service at the front desk that some had received, but we were very pleased with the service that we received.
"Looking to spend money elsewhere on your vacation? This is the place to stay! " Read full review on TripAdvisor   8/7/2010 Vote      
8. A younger lady who needs to work on her customer service skills and demeanor a bit.
"Still one of the best values in chicago " Read full review on TripAdvisor   10/29/2009 Vote      
9. I recommend that they do not advertise the Wireless Internet until they have their service together.
"Poor Internet Service " Read full review on TripAdvisor   8/5/2009 Vote      
10. My hope is that management will take their offer of Free Wireless Internet down until they actually offer a solid service.
"Poor Internet Service " Read full review on TripAdvisor   8/5/2009 Vote      
   
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