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Rank
106th
Out of 415

Heart Chicago Hotel

Average Price: $114  
 
Hotel Class:
5990 North Ridge Avenue
Chicago, 60660-3263 View map  
2-Star Hotel Rank: 20 of 49
Average review rating: 3.7
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (23) , TripAdvisor (63) , YahooTravel (2)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 9 comments. 
The following words were used in comments with Manager:
 
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1. What a professional manager!and now I need to buy new laptop whenever I travel.
"Good hardware but bad software " Read full review on Expedia   9/26/2007 Vote      
2. I called the desk about this and was abruptly told there is nothing he could do and to contact the manager in the morning.
"Rooms are clean and comfortable, but service is horrible. " Read full review on TripAdvisor   12/7/2010 Vote      
3. Internet is of a huge importance for most people now days and to tell someone to talk to the manager in the morning and to be rude about it is unacceptable.
"Rooms are clean and comfortable, but service is horrible. " Read full review on TripAdvisor   12/7/2010 Vote      
4. Upon our arrival, we were told by the manager that there was no subway nearby & we would have to take a cab everywhere ($25-$30 from downtown), & to be careful at night b/c there were gangbangers.
"Ok Motel, but in a Bad Location " Read full review on Expedia   9/10/2009 Vote      
5. Later, the manager telephone my room with his first sentence saying that he assured his wireless system was working well and wanted to show me another guest was happily using the internet.
"Good hardware but bad software " Read full review on Expedia   9/26/2007 Vote      
6. However, no hot water supply for my first night and air-conditioning were under repairing for 5 days; EQ and the standard of services and from one of the front desk manager was extremely low: I could not hook on the wireless internet during my 8 nights stay even though I got the right password from the front desk; instead, the system asked for the WEP network key.
"Good hardware but bad software " Read full review on Expedia   9/26/2007 Vote      
7. The manager immediately questioned the age of their computers also.
"Good hardware but bad software " Read full review on Expedia   9/26/2007 Vote      
8. When I reported the case to the manager on the sixth day, the manager questioned that why I only report the case after six days.
"Good hardware but bad software " Read full review on Expedia   9/26/2007 Vote      
9. I contacted both AAA and the Manager of the Motel on this issue.
"Poor Internet Service " Read full review on TripAdvisor   8/5/2009 Vote      
   
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