Chicago Doubletree, Chicago, Manager

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Rank

25th

Out of 415

Chicago Doubletree	Average Price: $225 Check Rates

Hotel Class:

300 East Ohio Street

Chicago, 60611 View map

3-Star Hotel Rank: 10 of 73
Average review rating: 3.72

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (62) , Travelocity (24) , TripAdvisor (509) , YahooTravel (37)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) bar (95) bath (15) bathroom (134) bed (97) bill (23) breakfast (129) charge (63) check in (147) check out (20) checkout (15) concierge (80) cost (31) deal (45) decor (26) dinner (23) downtown (78) fee (30) food (62) front desk (146) gym (15) hot tub (14) hotel (1086) housekeeping (52) lake (65) lobby (200) location (390) lunch (17) manager (22) money (35) parking (116) pillow (48) pool (172) price (99) rate (63) recommend (62) restaurant (173) room (1039) room service (21) service (138) shower (59) staff (303) street (113) suite (25) towel (60) tub (20) value (37) view (106) walk (149) wireless (49)

Manager

Appears in 22 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
complaints (2) desk (2) disturbing (2) hotel (3) management (22) night (2) noise (2) secure (2) service (2) sleep (2) smell (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Ben the parking manager is outstanding.

"Average hotel in an above average city. " Read full review on TripAdvisor 12/8/2011 Vote

2. Special kudos to the wonderful customer service provided by Assistant Manager Selma.

"Awesome service and awesome location! " Read full review on TripAdvisor 6/5/2010 Vote

3. That was a question from the MANAGER to a guest who was complaining.

"The most nasty hotel stuff i ever been " Read full review on TripAdvisor 3/15/2012 Vote

4. Next day after checked in i went to the front desk to talk to the manager.

"The most nasty hotel stuff i ever been " Read full review on TripAdvisor 3/15/2012 Vote

5. The manager would not speak to me directly and everyone waiting was angry.

"Worst customer service " Read full review on TripAdvisor 7/2/2011 Vote

6. Since I had booked the hotel room through a third party site, they could not refund me directly and the manager offered to contact the third party to see what the options would be.

"Bedbugs " Read full review on TripAdvisor 6/4/2011 Vote

7. I trapped one underneath a glass and promptly went down to the front desk to visit with the manager on duty.

"Bedbugs " Read full review on TripAdvisor 6/4/2011 Vote

8. Candy went back to talk to a manager (or whoever was in the closed office) and came out with papers to make the corrections.

"Just ain't the same... " Read full review on TripAdvisor 5/22/2011 Vote

9. It took a long conversation with the manager on duty, and a wait of an hour, before she had somebody from maintenance staff open the door for us.

"They misled me about pool access " Read full review on TripAdvisor 1/17/2011 Vote

10. He asked me if I wanted the manager to call, and I said 'yes.

"Not up to Hilton Standards " Read full review on TripAdvisor 10/15/2010 Vote