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Rank
76th
Out of 415

Hotel Sax Chicago

Average Price: $276  
 
Hotel Class:
333 North Dearborn Street
Chicago, 60610 View map  
4-Star Hotel Rank: 32 of 39
Average review rating: 4.07
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (75) , MyTravelGuide (390) , Travelocity (28) , TripAdvisor (260) , YahooTravel (65)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 14 comments. 
The following words were used in comments with Manager:
helpful (2)   management (14)   night (6)   problem (2)    
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1. We got great advice from the concierge, the valets were very funny and personable, the front desk was warm and friendly and I even ran into the general manager on the elevator and he was so nice.
"So cool I almost felt hip myself! " Read full review on TripAdvisor   6/28/2008 Vote      
2. When I complained about her in the survey I received after leaving the hotel, the manager was very prompt in writing to apologize about that and promised to remedy the situation.
"Hotel Sax, a great experience and location " Read full review on TripAdvisor   9/8/2007 Vote      
3. After providing proof - she disappeared for 10 minutes to talk to her manager.
"Don't Bother " Read full review on TripAdvisor   7/25/2010 Vote      
4. A gentleman by the name of Brian Laude who was suppose to be the night manager for that evening told me that it was the 'Nature of Business' and these things can happen on a busy holiday weeked.
"The Best hotel if You wish to have a bad time and have your things stolen BEWARE!!!! " Read full review on TripAdvisor   7/4/2010 Vote      
5. Absolutely not a problem for them though, as the very gracious front desk manager took our confirmation letter, jotted down my Amex info for incidentials and had the very helpful bellman, Constantine, show us to our room.
"Very nice hotel/gracious service " Read full review on Expedia   4/21/2010 Vote      
6. Absolutely not a problem for them though, as the very gracious front desk manager took our confirmation letter, jotted down my Amex info for incidentials and had the very helpful bellman, Constantine, show us to our room.
"Very nice hotel/gracious service " Read full review on TripAdvisor   4/7/2010 Vote      
7. I finally was able to speak with a manager and found out that the front desk attendent, who had escorted me to my room, reported that the room smelled of smoke.
"Absolute Nightmare! " Read full review on TripAdvisor   3/24/2010 Vote      
8. It turns out this character was the night manager and he had zero response.
"Incompetent staff and rude " Read full review on TripAdvisor   1/24/2010 Vote      
9. About an hour after being in our room the manager called my cellphone to apologize and offer a suite for a rate of $99 a night.
"Incompetent staff and rude " Read full review on TripAdvisor   1/24/2010 Vote      
10. And through all this the manager never offered anything for the headache she put us through.
"Be careful about checkout charges " Read full review on TripAdvisor   8/8/2009 Vote      
   
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