Sheraton BWI-Baltimore Washington Airport, Linthicum Heights, Service

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Rank

3rd

Out of 15

Sheraton BWI-Baltimore Washington Airport	Average Daily Rate: NA Check Rates

Hotel Class:

1100 Old Elkridge Landing Road

Linthicum Heights, 21090 View map

4-Star Hotel Rank: 1 of 1
Average review rating: 4.4

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (26) , TripAdvisor (42)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bar (8) bathroom (10) bathtub (1) bed (10) bill (2) breakfast (10) charge (9) check in (16) check out (4) check-out (1) closet (2) complimentary (1) deal (3) dinner (5) downtown (4) fee (2) food (13) front desk (24) hotel (106) lobby (11) location (6) maid service (2) manager (16) money (3) parking (6) pillow (4) pool (4) price (7) rate (3) recommend (10) refund (2) restaurant (10) room (95) room service (6) service (22) sheets (2) shower (9) shuttle (19) staff (30) steam (1) street (1) suite (3) towel (8) tub (1) value (2) view (1) walk (2) walk in (1) water pressure (1) wireless (1)

Service

Appears in 22 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
bad (2) cleanliness (2) enjoy (2) experience (2) food (4) good (3) great (3) hotel (7) night (2) poor (2) shuttle (5) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The cleanliness, the service, the staff - all on point.

"WOW!!! Great Stay! " Read full review on TripAdvisor 1/14/2011 Vote

2. Over the last four years have spent numerous nights enjoying this convenient and highly service-oriented property.

"Home Away From Home for BWI Business Travelers " Read full review on TripAdvisor 1/13/2011 Vote

3. The restaurant service was good, and we enjoyed an upgraded bottle of wine with our dinner, as they were out of what we ordered.

"Great Hotel, cozy atmosphere. " Read full review on TripAdvisor 12/30/2010 Vote

4. The service, the reception, the cleanliness, the food.

"I was 'HOME" away from 'HOME" " Read full review on TripAdvisor 11/1/2010 Vote

5. Everything was set up as we had asked, the food was delicious and the service was good.

"Wedding Reception Review " Read full review on TripAdvisor 6/23/2010 Vote

6. Shuttle bus service availalble 24 hours which was great as I had a very early flight.

"pleasant place to stay " Read full review on Expedia 2/14/2009 Vote

7. The hotel staff was very accomodating and shuttle service to/from BWI and Amtrak/Marc line was efficient as well.

"Great place to stay when visiting DC or Anapolis as well as Baltimore " Read full review on Expedia 8/19/2008 Vote

8. We were very pleased with the service.

"very nice " Read full review on Expedia 8/15/2008 Vote

9. We have been used to very good service and experiences at numerous hotels, this unfortunately was a very bad experience.

"Disappointing " Read full review on TripAdvisor 9/20/2007 Vote

10. Once we informed the front desk personnel that we would not be continuing our stay all sense of decoruma nd customer service went out the window.

"A Series of Unfortunate Events " Read full review on TripAdvisor 2/15/2011 Vote