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Rank
3rd
Out of 15

Sheraton BWI-Baltimore Washington Airport

Average Daily Rate: NA  
 
Hotel Class:
1100 Old Elkridge Landing Road
Linthicum Heights, 21090 View map  
4-Star Hotel Rank: 1 of 1
Average review rating: 4.4
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (26) , TripAdvisor (42)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 16 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
accommodating (2)   apology (2)   best (2)   charged (3)   desk (6)   generous (2)   hotel (2)   management (17)    
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1. The manager was very friendly and helpful.
"Average " Read full review on TripAdvisor   11/10/2010 Vote      
2. Very comfortable with a congenial Front Desk Manager, named Lynn, who will accommodate your wishes.
"DO NOT stay here if you have a family or plan to stay more than one day.. " Read full review on TripAdvisor   10/13/2010 Vote      
3. ' The manager apologized but I did not receive an apology from the employee in question and the manager didn't seem to take the rudeness very seriously.
"Was told to plow my own snow by a rude employee " Read full review on TripAdvisor   6/18/2010 Vote      
4. Sales Managers that consistantly check to make sure I was happy, banquet staff at my beckon call, clean accommodations and the best hotel staff I have experienced in quite some time.
"Great Meeting at the Sheraton! " Read full review on TripAdvisor   10/21/2007 Vote      
5. Manager Jared [-] has worked to get it fixed, however it is March, i still have not been refunded (check that, i was, but they charged me again in February!).
"Terrible Management, Stay Away!! " Read full review on TripAdvisor   3/15/2011 Vote      
6. Also, general manager Emil, who has time to respond to tripadvisor, as not returned my calls once in six months.
"Terrible Management, Stay Away!! " Read full review on TripAdvisor   3/15/2011 Vote      
7. If there are any type of concerns or issues, Emile the hotel manager will always take the time to 'listen' and work to make your stay the best it can be.
"Friendly and courteous staff willing to take the extra step. " Read full review on TripAdvisor   3/8/2011 Vote      
8. Deserving much credit is the assistant Food and Beverage Manager, Gloria.
"Home Away From Home for BWI Business Travelers " Read full review on TripAdvisor   1/13/2011 Vote      
9. The front desk manager tries another set of keys.
"Two hours, five employees later, they figure out how to open the door! SMH at Sheraton " Read full review on TripAdvisor   11/7/2010 Vote      
10. The guy seemed clueless, so I told the front desk manager to call the GM (I had to tell him to call).
"Two hours, five employees later, they figure out how to open the door! SMH at Sheraton " Read full review on TripAdvisor   11/7/2010 Vote      
   
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