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Rank

19th

Out of 415

Renaissance Chicago	Average Price: $302 Check Rates

Hotel Class:

636 South Michigan Avenue

Chicago, 60605 View map

3-Star Hotel Rank: 7 of 73
Average review rating: 4.43

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (16) , Travelocity (7) , TripAdvisor (351) , YahooTravel (2)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (20) ballroom (17) bar (36) bath (22) bathroom (187) bed (120) breakfast (66) charge (15) check in (73) check out (13) concierge (54) cost (15) deal (24) decor (48) dinner (26) downtown (51) fitness center (15) food (64) front desk (60) gym (22) hotel (780) housekeeping (21) lake (113) lobby (105) location (183) lunch (18) manager (10) parking (42) pillow (28) pool (10) price (47) rate (35) recommend (59) restaurant (151) room (823) room service (36) service (127) shower (108) staff (238) street (80) suite (16) towel (36) tub (20) valet (21) valet parking (17) value (14) view (161) walk (103) water pressure (13) wireless (21)

Staff

Appears in 238 comments.

96% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (9) clean (12) comfortable (8) concierge (8) courteous (11) desk (20) excellent (13) extremely (11) friendly (81) great (26) helpful (84) hotel (53) location (11) need (9) nice (13)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We had the impression that the staff were all very friendly and this was confirmed throughout our stay.

"Great hotel, walking distance to Millennium Park and The Loop " Read full review on TripAdvisor 5/9/2012 Vote

2. The staff was friendly and attentive.

"Beautiful hotel! Great service " Read full review on TripAdvisor 5/9/2012 Vote

3. The staff was very friendly but I really didn't interact with them much.

"Nice Hotel " Read full review on TripAdvisor 5/5/2012 Vote

4. Front desk staff is friendly and helpful.

"Nicely renovated " Read full review on TripAdvisor 5/5/2012 Vote

5. Nice lobby, helpful staff.

"Decent quality business hotel " Read full review on TripAdvisor 5/5/2012 Vote

6. Staff was extremely helpful and informative.

"Excellent stay at your hotel " Read full review on TripAdvisor 4/29/2012 Vote

7. Very comfortable beds, friendly staff, great tapas restaurant run by Iron Chef Jose Garcas.

"Great stay! " Read full review on TripAdvisor 4/22/2012 Vote

8. The concierge and front desk staff were amazing and able to point us in the right direction for a lot of fun as well.

"I love the rooms, restaurant, and all the staff, wonderful stay. " Read full review on TripAdvisor 4/17/2012 Vote

9. The staff took great care of us and went out of the way to provide for our needs.

"I love the rooms, restaurant, and all the staff, wonderful stay. " Read full review on TripAdvisor 4/17/2012 Vote

10. We've stayed only in the lake-view rooms (worth the upgrade) and have only nice things to say about the rooms, the cleanliness, the attentiveness of staff, and the overall ambience.

"Another nice stay " Read full review on TripAdvisor 3/18/2012 Vote