Renaissance Chicago, Chicago, Service

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Rank

19th

Out of 415

Renaissance Chicago	Average Price: $302 Check Rates

Hotel Class:

636 South Michigan Avenue

Chicago, 60605 View map

3-Star Hotel Rank: 7 of 73
Average review rating: 4.43

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (16) , Travelocity (7) , TripAdvisor (351) , YahooTravel (2)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) ballroom (17) bar (36) bath (22) bathroom (187) bed (120) breakfast (66) charge (15) check in (73) check out (13) concierge (54) cost (15) deal (24) decor (48) dinner (26) downtown (51) fitness center (15) food (64) front desk (60) gym (22) hotel (780) housekeeping (21) lake (113) lobby (105) location (183) lunch (18) manager (10) parking (42) pillow (28) pool (10) price (47) rate (35) recommend (59) restaurant (151) room (823) room service (36) service (127) shower (108) staff (238) street (80) suite (16) towel (36) tub (20) valet (21) valet parking (17) value (14) view (161) walk (103) water pressure (13) wireless (21)

Service

Appears in 126 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
excellent (13) food (9) friendly (11) good (14) great (22) helpful (4) hotel (36) housekeeping (6) location (6) need (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We did have dinner in the same restaurant and the food was good and the service was excellent.

"A great hotel in a good location " Read full review on TripAdvisor 5/4/2012 Vote

2. This is a beautiful, charming hotel with great service.

"My favorite hotel! " Read full review on TripAdvisor 4/22/2012 Vote

3. Great rooms and spacious bathrooms, fantastic service and thw best restaurant on S.

"Best Hotel in Chicago " Read full review on TripAdvisor 3/29/2012 Vote

4. ' I found the hotel quiet, the service good, and the location perfect.

"Didn't want to leave " Read full review on TripAdvisor 3/28/2012 Vote

5. Huge, well-lighted marble bath; comfy bed; gigantic room with sitting area; very quiet; and great service.

"Perfection! " Read full review on TripAdvisor 2/25/2012 Vote

6. The hotel was newly renovated in a modern hipster decor and the service was great.

"Great hotel " Read full review on TripAdvisor 2/25/2012 Vote

7. And to top it up, I had an issue with an ebay purchase that arrived after I left and their Mail Service was totally helpful in assisting me with getting it sent to another location.

"Tremendou Quality (Hotel and Staff) " Read full review on TripAdvisor 1/31/2012 Vote

8. The service was adequate.

"Anniversary Stay " Read full review on TripAdvisor 11/27/2011 Vote

9. Service was excellent.

"Swanky! " Read full review on TripAdvisor 11/19/2011 Vote

10. Comfortable bed, reasonably quiet and excellent, attentive service.

"Fantastic " Read full review on TripAdvisor 11/15/2011 Vote