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OpinionWell
Rank
19th
Out of 415

Renaissance Chicago

Average Price: $302  
 
Hotel Class:
636 South Michigan Avenue
Chicago, 60605 View map  
3-Star Hotel Rank: 7 of 73
Average review rating: 4.43
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (29) , MyTravelGuide (16) , Travelocity (7) , TripAdvisor (351) , YahooTravel (2)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 60 comments. 
92% wrote positive comments about front desk
The following words were used in comments with Front desk:
accommodating (3)   arrival (3)   concierge (4)   courteous (3)   desk (60)   friendly (5)   helpful (9)   hotel (4)   housekeeping (4)   lobby (4)   management (3)    
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1. Front desk staff is friendly and helpful.
"Nicely renovated " Read full review on TripAdvisor   5/5/2012 Vote      
2. The concierge and front desk staff were amazing and able to point us in the right direction for a lot of fun as well.
"I love the rooms, restaurant, and all the staff, wonderful stay. " Read full review on TripAdvisor   4/17/2012 Vote      
3. As usual it took me some time to figure out how to use the clock alarm; however when requested the front desk did provide me a telephoned wake up call that was perfectly on time.
"Wonderful Hotel " Read full review on TripAdvisor   11/12/2011 Vote      
4. Anna at the front desk was fantastic.
"Grand Old Dame " Read full review on TripAdvisor   11/7/2011 Vote      
5. Front desk staff was so courteous and the Navigator helped us find the best places to eat and went out of her way to let us know about the amenities provided.
"Great hotel and fabulous staff " Read full review on TripAdvisor   8/24/2011 Vote      
6. The gentleman at the front desk was so accommodating.
"Top Notch Hotel w/ Minor Hiccup " Read full review on TripAdvisor   8/9/2011 Vote      
7. The front desk was very helpful.
"Great Location " Read full review on TripAdvisor   8/1/2011 Vote      
8. Front desk staff were superb and when our son forgot something when we checked out, a staff member in the lobby went upstairs with us to unlock the room get it.
"Will stay here again! " Read full review on TripAdvisor   6/5/2011 Vote      
9. The front desk was very friendly and accommodating at check in, and our room was ready early as I had requested when I made the reservation.
"nice hotel, good location for museums " Read full review on TripAdvisor   4/17/2011 Vote      
10. The front desk was courteous and the rooms were cleaned daily and always by the time we got back to our room in the afternoon.
"Nice, comfortable, & close to everything we did!" " Read full review on TripAdvisor   3/29/2011 Vote      
   
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