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Rank
19th
Out of 415

Renaissance Chicago

Average Price: $302  
 
Hotel Class:
636 South Michigan Avenue
Chicago, 60605 View map  
3-Star Hotel Rank: 7 of 73
Average review rating: 4.43
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (29) , MyTravelGuide (16) , Travelocity (7) , TripAdvisor (351) , YahooTravel (2)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 10 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
 
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1. Everyone except the managers seems a little lost.
"Historic Place in Chicago " Read full review on TripAdvisor   11/27/2011 Vote      
2. We had a minor situation with our bill during checkout, and there was no manager available until 6pm.
"Historic Place in Chicago " Read full review on TripAdvisor   11/27/2011 Vote      
3. I firat encountered this hotel from a general manager of another top Chicago hotel.
"My fave Chicago hotel because of the Spanish restaurant, exotic decor, and creative vibe " Read full review on TripAdvisor   10/28/2011 Vote      
4. After asking for more blankets so 2 people could sleep on chair and floor which someone brought right up we asked for name of night manager.
"Disappointed in service " Read full review on Expedia   5/19/2009 Vote      
5. Our reservation had been made (as I mentioned) months earlier and comfirmed prior to our departure from San Francisco, We were instructed by the front desk manager to proceed to the downtown Marriott (not the same hotel class as the Renaissance), where a room would be waiting for us.
"Great Physical Plant, Staff Needs Help " Read full review on TripAdvisor   5/14/2009 Vote      
6. I requested assisted in seeking a room at a comparable hotel and was told by the front desk manager that this was not possible.
"Great Physical Plant, Staff Needs Help " Read full review on TripAdvisor   5/14/2009 Vote      
7. I called the front desk to ask for the rest of our down pillows, and the housekeeping manager showed up and said that the king sized pillow wasn't even from their hotel - Very Strange.
"Beautiful, but small " Read full review on TripAdvisor   4/23/2009 Vote      
8. The room was amazing and the hotel staff, including a manager, was present during the entire night to make sure that things ran smoothly.
"Didn`t want to leave! " Read full review on TripAdvisor   9/1/2008 Vote      
9. I had given them my credit card for incidentals and reminded them when I checked out, 'Now, you`re going to charge the room to THAT card (my sponsor`s) and not THIS card, right?' Confused, 21 year old called over the 25 year old manager, who pointed out the card the room was supposed to be charged to, and I was assured there would be no problem.
"Cost me extra to stay here " Read full review on TripAdvisor   8/7/2008 Vote      
10. We talked to the manager and got a plate of stinking cheese.
"Totally Disappointed " Read full review on TripAdvisor   9/15/2009 Vote      
   
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