Courtyard Chicago, Chicago, Housekeeping

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Rank

70th

Out of 415

Courtyard Chicago	Average Price: $252 Check Rates

Hotel Class:

165 East Ontario Street

Chicago, 60611 View map

3-Star Hotel Rank: 27 of 73
Average review rating: 4.36

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (936) , Travelocity (30) , TripAdvisor (366) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (10) bar (37) bathroom (34) bed (57) breakfast (59) charge (9) check in (47) check out (14) closet (9) concierge (20) cost (7) deal (22) decor (8) dinner (17) discount (10) downtown (86) fitness center (10) food (40) front desk (73) gym (11) hot tub (11) hotel (559) housekeeping (9) lake (15) lobby (77) location (287) manager (6) money (12) neighborhood (8) parking (54) pillow (20) pool (82) price (63) rate (57) recommend (39) restaurant (133) room (511) room service (25) service (85) shower (18) staff (260) street (61) suite (20) towel (15) valet (14) value (14) view (41) walk (86) wireless (18) workout room (7)

Housekeeping

Appears in 9 comments.

100% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (3) desk (3) doorman (2) friendly (2) good (2) location (3) need (2) plenty (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service from the bell captains to the front desk, housekeeping and maintenance were always friendly and efficient.

"Great Hotel " Read full review on TripAdvisor 8/6/2011 Vote

2. Lisa, the other staff members at the front desk, Neil the doorman, and housekeeping helped to equip us with what we needed.

"Location, service, great food---what more could you ask for? " Read full review on TripAdvisor 2/7/2011 Vote

3. The room was very clean, plenty of space, plenty of storage, immaculate bathroom, great housekeeping.

"Great Stay- lots of fun " Read full review on TripAdvisor 4/17/2009 Vote

4. Clean lobby, pretty good doormen and good housekeeping.

"Enjoyable Time " Read full review on TripAdvisor 4/23/2008 Vote

5. The staff is very customer friendly, including the valet, doorman, front desk, housekeeping and restaurant.

"They treat me like family " Read full review on TripAdvisor 4/5/2012 Vote

6. Pros:- Location, Location, Location- Housekeeping & Staff- FREE WIFI- Room Service and Restaurant at Hotel- Air conditioner in room not window (They get an extra star for that)Cons:- Needs to be about 40 floors higher for a serious view!:)- Parking is $44 a day for in out access ($54 valet) 'Parking fees are always killers in Chicago'- No fridge or microwave in room (didn't request it)RetiredArmyRANGERGold Marriott Rewards Member.

"Superb Marriott Quality & Location- Will Stay Again! " Read full review on TripAdvisor 3/23/2012 Vote

7. I left a gratuity for Housekeeping, hoping we would return to a cleaned room.

"I LOVE Marriotts, THIS hotel is BAD!! " Read full review on TripAdvisor 12/29/2009 Vote

8. The housekeeping staff did not service the room the first day were were there.

"VERY DISAPPOINTED " Read full review on TripAdvisor 8/2/2009 Vote

9. Housekeeping didn't show up for :20 minutes and brought only linens and one pillow.

"Got what I paid for - good thing I didn't pay much... " Read full review on TripAdvisor 5/6/2009 Vote