Courtyard Chicago, Chicago, Concierge

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Rank

70th

Out of 415

Courtyard Chicago	Average Price: $252 Check Rates

Hotel Class:

165 East Ontario Street

Chicago, 60611 View map

3-Star Hotel Rank: 27 of 73
Average review rating: 4.36

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (936) , Travelocity (30) , TripAdvisor (366) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (37) bathroom (34) bed (57) breakfast (59) charge (9) check in (47) check out (14) closet (9) concierge (20) cost (7) deal (22) decor (8) dinner (17) discount (10) downtown (86) fitness center (10) food (40) front desk (73) gym (11) hot tub (11) hotel (559) housekeeping (9) lake (15) lobby (77) location (287) manager (6) money (12) neighborhood (8) parking (54) pillow (20) pool (82) price (63) rate (57) recommend (39) restaurant (133) room (511) room service (25) service (85) shower (18) staff (260) street (61) suite (20) towel (15) valet (14) value (14) view (41) walk (86) wireless (18) workout room (7)

Concierge

Appears in 20 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (2) cab (3) clean (2) desk (9) extremely (2) friendly (3) helpful (10) lobby (2) service (2) staff (9) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I did turn to the concierge and ask how they handled situations like this and he said, 'No worries.

"Great Location and Great Service " Read full review on TripAdvisor 2/20/2012 Vote

2. 3) Friendly bellhops, concierge, and front desk folks.

"Great choice for many reasons " Read full review on TripAdvisor 11/27/2011 Vote

3. Stop and talk to Hector and Neil at the concierge desk they hooked us up with all the best tours.

"Location..Location...Location " Read full review on TripAdvisor 11/10/2011 Vote

4. The concierge helped us with wonderful coupons for 'Howl at the Moon'.

"You can count on Marriott for quality...superb staff and awesome location. " Read full review on TripAdvisor 8/30/2010 Vote

5. Lobby staff very pleasant, helpful concierge.

"Location Location Location and VALUEVALUEVALUE " Read full review on TripAdvisor 10/5/2009 Vote

6. Lobby help and concierge were extremely helpful with answering all questions, getting cabs, etc. Would definitely stay here again.

"Great choice along the Magnificent Mile " Read full review on TripAdvisor 4/3/2009 Vote

7. Very friendly, helpful staff and concierge.

"Terrific staff! The most comfortable bed I've ever slept on! " Read full review on Travelocity 6/1/2008 Vote

8. Concierge service especially helpful, but all aspects of hotel stay well above average for a 4*.

"a corner room is recommended " Read full review on TripAdvisor 4/19/2008 Vote

9. The front desk and concierge people were extremely helpful.

"Excellent, no-hassle service " Read full review on TripAdvisor 12/24/2007 Vote

10. It has one restaurant/bar that was usually busy and a very helpful concierge & front desk staff.

"Wonderful Location " Read full review on TripAdvisor 9/3/2007 Vote