Park Hyatt Chicago, Chicago, Front Desk

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Rank

27th

Out of 415

Park Hyatt Chicago	Average Price: $451 Check Rates

Hotel Class:

800 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 11 of 39
Average review rating: 4.59

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (7) , MyTravelGuide (1) , TripAdvisor (302)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (35) bar (38) bath (34) bathroom (93) bathtub (11) bed (51) bill (8) breakfast (57) check in (33) check out (8) closet (7) complimentary (38) concierge (30) cost (9) decor (13) dinner (19) downtown (16) fitness center (8) food (42) front desk (43) gym (25) hotel (383) housekeeping (18) lake (57) lobby (37) location (155) lunch (7) money (12) parking (12) pillow (13) pool (46) price (23) rate (20) recommend (30) restaurant (105) room (409) room service (37) service (166) shower (41) spa (21) staff (146) steam (7) street (27) suite (27) towel (19) tub (46) value (16) view (125) walk (23) wireless (7)

Front desk

Appears in 43 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
complimentary (3) concierge (5) desk (44) doorman (3) helpful (3) housekeeping (5) informative (2) professional (2) welcoming (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is outstanding including catering, housekeeping and front desk.

"First class hotel and staff " Read full review on TripAdvisor 4/23/2012 Vote

2. Every other person at the front desk were very nice and very helpful throughout the rest of our stay.

"Beautiful Bathroom! Wonderful location " Read full review on TripAdvisor 4/22/2012 Vote

3. A coworker crashed my trip at the last minute and the front desk accommodated my request for separate beds (by giving us a corner room with two twins) although they had previously stated there were none available.

"Not a bad thing to say. Overall great experience. " Read full review on TripAdvisor 12/18/2011 Vote

4. I brought my son on his first big trip to Chicago and everyone from the door man to the front desk treated him like royalty.

"Top Shelf Hotel " Read full review on TripAdvisor 10/26/2011 Vote

5. (red line 1 block away) Beautiful lobby and friendly superior staff from the front desk to the maids.

"Luxury and location w/ all the little extras " Read full review on TripAdvisor 9/5/2011 Vote

6. The front desk was extremely professional, efficient and cheerful.

"Best Hyatt I ever Stayed " Read full review on TripAdvisor 7/30/2011 Vote

7. The front desk clerk was friendly and professional.

"Outstanding service, beautiful hotel, and great location " Read full review on TripAdvisor 5/27/2011 Vote

8. First off, the concierge, door men and front desk staff were all very nice and attentive.

"Very nice but not my first choice " Read full review on TripAdvisor 4/15/2010 Vote

9. Upon arrival, the front desk staff was very pleasant, greeting us by name and offering us a complimentary tea service.

"Disappointing Wedding Anniversary " Read full review on TripAdvisor 5/19/2008 Vote

10. The downside to the hotel which is keeping me from rating it as excellent is the front desk service and the early close of the restaurant NoMi.

"Great Hotel, So-So Service " Read full review on TripAdvisor 5/17/2008 Vote