The Ritz-Carlton, Charlotte, Charlotte, Service

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Home » United States » North Carolina » Charlotte Destinations » Charlotte Hotels » The Ritz-Carlton, Charlotte

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Rank

3rd

Out of 269

The Ritz-Carlton, Charlotte	Average Price: $434 Check Rates

Hotel Class:

201 East Trade Street

Charlotte, 28202 View map

5-Star Hotel Rank: 1 of 5
Average review rating: 4.67

OpinionWell Value Index: 2

Traveler reviews analyzed: TripAdvisor (114)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) bar (63) bath (15) bathroom (59) bed (27) breakfast (29) charge (5) check in (18) check out (10) check-out (3) closet (6) complimentary (6) deal (4) decor (8) dinner (18) downtown (12) fitness center (4) food (25) front desk (34) gym (8) hot tub (6) hotel (245) housekeeping (6) lobby (48) location (44) lunch (7) manager (8) massage (7) parking (6) pillow (8) pool (40) price (4) rate (15) recommend (18) restaurant (43) room (229) room service (15) service (82) shower (31) spa (33) staff (80) street (41) suite (40) towel (4) tub (17) valet (14) valet parking (14) view (16) walk (15) water pressure (3)

Service

Appears in 82 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
beauty (6) customer (7) desk (4) excellent (14) expectation (9) food (6) great (13) guest (4) hotel (31) impeccable (4) lobby (3) location (4) nice (4) outstanding (6) park (3) rating (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From check-in to check-out, the staff provided excellent service.

"Great Hotel " Read full review on TripAdvisor 5/20/2012 Vote

2. Swanky lobby with fast, professional service.

"Swanky " Read full review on TripAdvisor 5/10/2012 Vote

3. Excellent Customer Service and clean, gorgeous hotel.

"Great Customer Service but Noisy facing Trade Street and the 14th Floor " Read full review on TripAdvisor 4/30/2012 Vote

4. The staff is great and service is outstanding.

"Great service " Read full review on TripAdvisor 4/23/2012 Vote

5. Service: Excellent.

"Amazing newer hotel - modern and beautiful " Read full review on TripAdvisor 4/19/2012 Vote

6. This is a beautiful hotel with superb service, but nothing can make up for the noise coming from the club across the street.

"A shame about the noise! " Read full review on TripAdvisor 4/19/2012 Vote

7. Their service is always impeccable.

"OMG Housekeeping stole my birthday cookies! " Read full review on TripAdvisor 4/16/2012 Vote

8. The service was great.

"Re: Good service is yet tainted by outdated room " Read full review on TripAdvisor 4/10/2012 Vote

9. ' I have to say the overall service was great, at least everyone in the family was happy.

"Re: Good service is yet tainted by outdated room " Read full review on TripAdvisor 4/10/2012 Vote

10. The service was excellent.

"Exceeded my high expectations! " Read full review on TripAdvisor 3/29/2012 Vote