Roger Williams Hotel, New York City, Service

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Rank

121st

Out of 676

Roger Williams Hotel	Average Price: $393 Check Rates

Hotel Class:

131 Madison Avenue

New York City, 10016 View map

3-Star Hotel Rank: 40 of 154
Average review rating: 3.94

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (3) , Travelocity (17) , TripAdvisor (455) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) balcony (13) bar (56) bath (14) bathroom (168) bed (110) bill (19) breakfast (131) charge (33) check in (44) check out (9) closet (17) complimentary (12) concierge (9) cost (13) deal (25) decor (40) dinner (20) downtown (8) fee (40) fitness center (7) food (38) front desk (78) gym (13) hotel (749) housekeeping (8) lobby (62) location (208) manager (13) mini bar (8) money (19) parking (11) pillow (20) price (87) rate (44) recommend (66) restaurant (72) room (742) room service (18) service (115) service charge (10) sheets (9) shower (42) staff (281) street (44) towel (10) value (26) view (38) walk (72) wireless (25)

Service

Appears in 114 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
best (6) charged (8) clean (7) comfortable (8) customer (8) desk (7) excellent (11) fee (16) friendly (6) good (19) great (19) helpful (9) hotel (27) liked (6) location (9) night (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was top notch, room nicely remodelled and very comfortable.

"Great little hotel " Read full review on TripAdvisor 5/16/2012 Vote

2. There are so many nice small hotels to stay in NY with great service.

"Beware, do not stay here. " Read full review on TripAdvisor 5/9/2012 Vote

3. Stay was nice though and service was good.

"Great Place for price and bonus credits!!! " Read full review on TripAdvisor 4/29/2012 Vote

4. I am always trying to find a good, clean hotel with a great location, reasonable rates and good service.

"My go-to place! " Read full review on TripAdvisor 4/25/2012 Vote

5. The service at breakfast was good, we had twice simple dinner at the Mezanine too, very good, and very friendly servicer again.

"still even better than before " Read full review on TripAdvisor 3/22/2012 Vote

6. My wife and I stayed here for three nights in January 2012 and we were very happy with the customer service at the hotel.

"Good " Read full review on TripAdvisor 1/12/2012 Vote

7. The service was tremendous and I will be returning to the Roger whenever I stay in NYC.

"Great value in manhatten, delicious breakfast. " Read full review on TripAdvisor 1/4/2012 Vote

8. I was totally blown away by the courteous customer service.

"Great one night stay " Read full review on TripAdvisor 12/21/2011 Vote

9. I had a great stay, the customer service and comfort of the room, made up for the cramped bathroom.

"Delightful and Service Oriented " Read full review on TripAdvisor 12/11/2011 Vote

10. Also location is perfectly central, rooms are quiet except for some roudy neighbors, free wireless, fitness, service is great- they upgraded us and even kept breakfast open longer.

"Great place to stay in nyc without overpaying. " Read full review on TripAdvisor 11/18/2011 Vote