Room Mate Grace, New York City, Front Desk

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Rank

99th

Out of 676

Room Mate Grace	Average Price: $334 Check Rates

Hotel Class:

125 West 45 Street

New York City, 10036 View map

0-Star Hotel Rank: 14 of 249
Average review rating: 4.18

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (28) , Travelocity (5) , TripAdvisor (714) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (21) bar (231) bath (17) bathroom (109) bed (273) breakfast (392) charge (16) check in (57) check out (27) closet (22) complimentary (30) cost (21) deal (41) decor (42) dinner (12) discount (8) fee (9) food (38) front desk (84) gym (26) hotel (1048) housekeeping (7) lobby (79) location (417) manager (9) money (38) parking (13) pillow (21) pool (422) price (121) rate (58) recommend (129) restaurant (39) room (1296) room service (12) sauna (85) service (115) sheets (16) shower (198) spa (14) staff (280) steam (69) street (80) suite (20) towel (40) value (49) view (35) walk (83) water pressure (16) wireless (45)

Front desk

Appears in 84 comments.

53% wrote positive comments about front desk

The following words were used in comments with Front desk:
free (4) friendly (8) good (5) great (6) helpful (12) hotel (7) liked (4) nice (5) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front Desk was helpful, and even checked me in 2 hours early (much appreciated, as i needed a nap in the worst way).

"Huge room for Manhattan " Read full review on TripAdvisor 3/29/2012 Vote

2. Front desk was very helpful, and the bar with the pool was a plus.

"Very great stay " Read full review on TripAdvisor 1/18/2012 Vote

3. Although the hotel is a cool little place and the front desk staff were very nice, the noise is UNBEARABLE, COMPLETELY UNACCEPTABLE, like a dance club is in your room literally, like you'd have to be smoking crack or passed out to be able to sleep in the room.

"Completely unable to sleep!! " Read full review on TripAdvisor 1/5/2012 Vote

4. The two at the front desk acted as though this was all brand new information, they argued about what room we were to have, and then assured us the key was being sent up.

"Excellent location, terrible customer service " Read full review on TripAdvisor 12/21/2011 Vote

5. The front desk offers complimentary apples.

"Perfect location & facilities " Read full review on TripAdvisor 10/11/2011 Vote

6. The staff, especially the front desk, was very good.

"Extremely pleased. " Read full review on TripAdvisor 8/20/2011 Vote

7. Our neighbors the first night were very loud, but when we called the front desk they were very helpful and sent up security.

"Tottally modern! " Read full review on TripAdvisor 7/14/2011 Vote

8. The front desk people were very friendly- really friendly, not just trying to smile for customers.

"The best hotel! " Read full review on TripAdvisor 4/1/2011 Vote

9. The front desk were helpful and the location is amazing.

"worth it " Read full review on TripAdvisor 3/24/2011 Vote

10. The front desk sells beer, wine, candy and soda which was very reasonably priced.

"Mother and Daughter Weekend Away " Read full review on TripAdvisor 2/28/2011 Vote