The Kimberly Hotel, New York City, Front Desk

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Rank

34th

Out of 676

The Kimberly Hotel	Average Price: $348 Check Rates

Hotel Class:

145 East 50th Street

New York City, 10022 View map

4-Star Hotel Rank: 16 of 106
Average review rating: 4.34

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , Travelocity (24) , TripAdvisor (427) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (22) balcony (88) bar (97) bath (22) bathroom (118) bed (133) breakfast (109) brunch (16) charge (9) check in (33) check out (9) closet (44) complimentary (11) concierge (41) cost (14) deal (17) decor (15) dinner (26) discount (13) fee (8) food (44) front desk (57) hotel (618) housekeeping (14) lobby (38) location (223) manager (23) money (22) parking (13) pillow (25) pool (8) price (83) rate (44) recommend (63) restaurant (102) room (643) room service (16) service (90) sheets (6) shower (34) staff (246) street (48) suite (244) towel (13) tub (14) valet parking (8) value (32) view (106) walk (65) wireless (8)

Front desk

Appears in 57 comments.

72% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (11) great (5) happy (3) hard (3) helpful (4) hotel (9) housekeeping (7) lobby (3) management (6) most (6) welcoming (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We felt welcome from the moment we arrived when Harry the dooman greeted usand valet parked our car, then had another warm reception from the front desk staff - very efficient and friendly.

"Great service " Read full review on TripAdvisor 5/18/2012 Vote

2. The staff and service were very accomodating, from the front desk to the very attentive door staff.

"What a find " Read full review on TripAdvisor 2/7/2012 Vote

3. Front desk with one exception were a little brusque and the concierge staff managed to avoid any eye contact with us for 4 days .

"Great accommodation in a great location . Lovely door staff . " Read full review on TripAdvisor 1/17/2012 Vote

4. On the plus side, the valets were terrific and we found the front desk staff to be very friendly (contrary to some other reports).

"Loved the rooftop bar - Room was dated " Read full review on TripAdvisor 6/14/2011 Vote

5. Again, we were extremely happy - the front desk, concierge, and rooms, beds and location are exceptional.

"A Real Gem " Read full review on TripAdvisor 6/13/2011 Vote

6. The front desk and Concierge staff was terrific as always.

"Perfect for a Business Trip " Read full review on TripAdvisor 5/17/2011 Vote

7. When we checked in, the front desk heard that our friend was getting married and offered to upgrade us to a better room, which was great.

"Fantastic...but one complaint " Read full review on TripAdvisor 1/25/2011 Vote

8. Staff - everyone we encountered was friendly and helpful (front desk, concierge, housekeeping, doormen).

"Will definitely be first choice for next stay " Read full review on TripAdvisor 1/1/2011 Vote

9. Once again great and friendly people at hotel- some of the front desk could have been more hospitable as we entered and left periodicaly during our stay- door people always great.

"Love this hotel " Read full review on TripAdvisor 10/17/2010 Vote

10. The concierge and front desk staff were very friendly as well and always accommodating.

"Best Hotel in New York City Hands Down " Read full review on TripAdvisor 8/28/2010 Vote