Chicago South Loop Hotel, Chicago, Service

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Rank

38th

Out of 415

Chicago South Loop Hotel	Average Price: $168 Check Rates

Hotel Class:

11 West 26th Street

Chicago, 60616 View map

1-Star Hotel Rank: 1 of 4
Average review rating: 4

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (29) , Travelocity (7) , TripAdvisor (414) , YahooTravel (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (21) bar (76) bath (8) bathroom (60) bathtub (17) bed (34) breakfast (52) cable (7) charge (11) check in (38) check out (12) checkout (9) closet (7) concierge (7) cost (18) deal (21) decor (13) dinner (15) downtown (162) fee (9) fitness center (7) food (70) front desk (125) hotel (950) housekeeping (14) lake (7) lobby (37) location (129) manager (25) money (26) neighborhood (51) parking (209) pool (7) price (104) rate (38) recommend (47) restaurant (108) room (611) room service (11) service (190) shower (17) staff (273) street (64) to park (10) towel (8) tub (21) value (37) view (14) walk (87) wireless (20)

Service

Appears in 190 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
clean (13) customer (35) desk (29) excellent (17) expectation (10) food (9) free (10) friendly (12) good (14) great (47) guest (12) helpful (14) hotel (52) night (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The internet service was fast and completely reliable.

"Very good alternative when traveling to Chicago " Read full review on TripAdvisor 5/21/2012 Vote

2. Overpriced breakfast at the onsite restaurant but pleasant service.

"This place is fine " Read full review on TripAdvisor 4/11/2012 Vote

3. What I wasn't expecting the most was the cleaning service.

"Thoroughly impressed! " Read full review on TripAdvisor 12/12/2011 Vote

4. The staff and service were fantastic.

"Lovely " Read full review on TripAdvisor 11/28/2011 Vote

5. It's convenient, good customer service, lovely rooms and much more.

"Good Friendly Service " Read full review on TripAdvisor 10/17/2011 Vote

6. The rooms were spotless the service was wonderful.

"From the Treasure family " Read full review on TripAdvisor 9/29/2011 Vote

7. I checked in to the Hotel with my 10 year old daughter and I have to say that the customer service which I was given from Regina was OUTSTANDING.

"Loved it and we will return " Read full review on TripAdvisor 9/4/2011 Vote

8. We had excellent service at the front desk.

"We were pleasantly surprised and will be back! " Read full review on TripAdvisor 8/26/2011 Vote

9. The rooms were very clean and well serviced.

"We were pleasantly surprised and will be back! " Read full review on TripAdvisor 8/26/2011 Vote

10. Thank you Jackie for a professional and courteous service.

"Jackie Washington " Read full review on TripAdvisor 8/21/2011 Vote