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OpinionWell
Rank
38th
Out of 415

Chicago South Loop Hotel

Average Price: $168  
 
Hotel Class:
11 West 26th Street
Chicago, 60616 View map  
1-Star Hotel Rank: 1 of 4
Average review rating: 4
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (29) , Travelocity (7) , TripAdvisor (414) , YahooTravel (1)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 125 comments. 
81% wrote positive comments about front desk
The following words were used in comments with Front desk:
cares (5)   desk (133)   excellent (4)   friendly (12)   great (9)   helpful (37)   hotel (18)   housekeeping (6)   need (5)   nice (4)   professional (8)   reservation (5)    
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1. We called the front desk and they assured us they will take care of it, which did not happen.
"No sleep on weekends 'til after 2 am " Read full review on TripAdvisor   12/15/2011 Vote      
2. It did not have a microwave but the staff at the front desk was absolutely wonderful and microwaved our left overs for us.
"Thoroughly impressed! " Read full review on TripAdvisor   12/12/2011 Vote      
3. I would just assume there has to be a better way from house keeping to communicate with the front desk as to what rooms are available to clean.
"Not bad for a place to sleep. " Read full review on TripAdvisor   11/28/2011 Vote      
4. The front desk staff are adequate and sufficiently friendly.
"Comfortable Beds " Read full review on TripAdvisor   11/13/2011 Vote      
5. The service we received from the front desk was excellent.
"Who's your Daddy ... " Read full review on TripAdvisor   9/19/2011 Vote      
6. I've never stayed in a motel or hotel, cheap as well as expensive, where the front desk cared about my day and how they could help to make it better.
"An "above and beyond" staff! " Read full review on TripAdvisor   9/6/2011 Vote      
7. Questions, concerns----even keeping up with our personal mail sent to us here at the hotel----are handled with professional courtesy and great smiles, along with words of encouragement and kindness by front desk staff Kierra, Evelyn, Jackie and Regina.
"An "above and beyond" staff! " Read full review on TripAdvisor   9/6/2011 Vote      
8. Jackie (front desk) is awesome.
"We love it and we'll be back! " Read full review on TripAdvisor   9/6/2011 Vote      
9. Evelyn at the front desk was just wonderful.
"VERY Pleasantly Surprised!! " Read full review on TripAdvisor   8/29/2011 Vote      
10. my three day stay was great, but was even better when regina at the front desk went the extra mile to help me with my boarding pass.
"my stay was great " Read full review on TripAdvisor   8/22/2011 Vote      
   
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